Sérgio L. a11n

Hi @batterijonline,

Checking your site, I can see the Alt Text when hovering the image with the mouse:

https://snipboard.io/3C812T.jpg

If this is not exactly what you want, can you please give us more details?

Best regards,

Hi @nathan1776,

Thanks for sending the system status. Can you navigate to WooCommerce > Status > Tools and “Regenerate” Product lookup tables as well as “Recount Terms” and see if that helps?

If that doesn’t work, to help us better assist you, could you please share a screenshot of your inventory settings in WooCommerce > Settings > Products (Inventory tab)?

I hope this helps.
Best,

Hi @mmkurhade,

It looks like you already started a thread with WooCommerce PDF Invoices & Packing Slips plugin developers here:

https://wordpress.org/support/topic/custom-invoice-template-2/

I’ll now mark this topic as solved. Feel free to open a new one if you need further help from WooCommerce side.

Best,

Hi @winepress52,

It sounds like this could be another plugin conflict. Here are some troubleshooting steps you can take to resolve this issue:

• To begin, please make sure that your theme and all plugins are up to date.
• Try to deactivate all the plugins except for WooCommerce to see if the issue persists. If the problem goes away, re-activate and test each plugin to see if you can determine which plugin the problem originates from.
• Clear your browser and site cache, get to know more here: https://wordpress.org/support/article/optimization-caching/

If the above steps don’t resolve the issue, please feel free to send us your System Status Report to help us troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Once you’ve done that, you can paste it into your reply here.

Best,

Hi @deancarpenter,

If I understand you correctly, you can do this with Shipping Classes.

You can create two shipping classes for each brand in WooCommerce > Settings > Shipping > Shipping Classes, let’s say “Brand A” and “Brand B”. After creating the classes, assign it to each product, you can do this in bulk, check here to know how.

After assigning the classes to the products, you will want to add the condition to your Flat Rate shipping in Shipping Class costs:

• Go to WooCommerce > Settings > Shipping.
• Select the Shipping Zone that Flat Rate should be added to and select Edit.
• In the Shipping Methods box, select Add Shipping Method.
• Select Flat Rate shipping from the dropdown and then Add Shipping method.
• Select Edit to then setup your Flat Rate costs appropriately.

You will then see the fields to add the Shipping classes costs for “Brand A” and “Brand B”. Enter the value and that’s it!

Once the customer adds products from different brands (different shipping classes) the shipping total will be the sum of the two classes.

Please check the following documentation for more information:

https://woocommerce.com/document/product-shipping-classes/
https://woocommerce.com/document/flat-rate-shipping/
https://woocommerce.com/document/setting-up-shipping-zones/

I hope this information helps!

Best,

Hi @spembleton,

Thanks for letting us know. I’m glad that it’s fixed now.
I recommend you to read the following support doc:

https://wordpress.org/support/article/plugins-themes-auto-updates/

If you need further help finding a plugin to replace that one, please open a new topic here: https://wordpress.org/support/plugin/woocommerce/#new-topic-0

We will be happy to help!

Best,

Hi @pgilpat,

The Internal Server error means there’s something wrong with the server but it’s not too clear. Can you please check the error log?

You can go to WooCommerce > Status > Logs then look for the recent error log file.

Also, a good place to start for troubleshooting this issue would be to test for if this is either a conflict with your theme or with another plugin.

The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Best,

Hi @massaber66,

It sounds like this could be another plugin conflicting with Stripe.
Here are some troubleshooting steps you can take to resolve this issue:

• To begin, please make sure that your theme and all plugins are up to date.
• Try to deactivate all the plugins except for WooCommerce and Stripe to see if the issue persists. If the problem goes away, re-activate and test each plugin to see if you can determine which plugin the problem originates from.
• If the above does not resolve the issue, try switching your theme to the Storefront theme (https://woocommerce.com/storefront/) and see if it works correctly. If it does, you’ll want to contact your theme’s developers and see if they have a fix/update.

If the above steps don’t resolve the issue, please feel free to send us your System Status Report to help us troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Once you’ve done that, you can paste it into your reply. However, as this is Stripe related, I kindly ask you to open a new topic here:

https://wordpress.org/support/plugin/woocommerce-gateway-stripe/#new-topic-0

You can link this thread there.

Best regards,