Creative Themes
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Blocksy] Blocksy is crashing Elementor?Hey @supadventures, it’s still hard to guess what’s happening on your end.
I just double tested my install with Elementor and everything works fine.Please record a video and send the link to it so we could see and better understand what do you call a “Elementor crash”.
This will help us to better assist you.
Thank you!
Forum: Themes and Templates
In reply to: [Blocksy] Issue with third-party plugin and Blocksy themeHi @anandaravind,
We plan to release an update today, so stay tuned 😉Let us know if you have any other questions.
Forum: Themes and Templates
In reply to: [Blocksy] Blocksy is crashing Elementor?@supadventures Unfortunately this is not very informative and we can’t fix this situation without more details from you.
Do you mind giving us the
debug.logfile? It should contain more info about the incident.
Here is a detailed write up on how to obtain it: https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_logThanks for bearing with us on that one and waiting for your reply. Let’s get this fixed.
Forum: Themes and Templates
In reply to: [Blocksy] Issue with third-party plugin and Blocksy theme@anandaravind Glad to hear is doing a good job for you!
We took a look at CBX Bookmark plugin and there is indeed an issue with it at the moment. We’ll have the issue fixed for the next update.Until then, please let me know if this is an urgent matter for you and we’ll provide a code snippet that you can put in your child theme that will get you going.
Hope this helps!
Forum: Themes and Templates
In reply to: [Blocksy] Back to top button problemHi @kzrasel,
That’s a caching issue for sure.Please make sure you clear your caching plugin caches and reset the css/js minified files.
This should help.Hey @writerswork17,
Still waiting a reply from you 🙂Forum: Themes and Templates
In reply to: [Blocksy] main.css is not found after update to 1.8.3.3Hi @dzys,
Are you still encountering this issue or everything is fine now?Forum: Themes and Templates
In reply to: [Blocksy] Blocksy is crashing Elementor?Hey @zanimul,
What “similar crashes” do you have? What do you call a “crash”?
Please provide more info, link to your site or at least a screenshot so we could better understand your issue and know how to assist you.Forum: Themes and Templates
In reply to: [Blocksy] Blocksy is crashing Elementor?Hi @supadventures,
What do you really mean by “is crashing Elementor”? Everything works find on my side, I just double tested this.Did you cleared your browser cache and your caching plugin caches after you updated to the latest version?
Hello @codesmith32,
Not sure I totally understood you.What do you really mean by “doesn’t apply to the homepage”?
Forum: Plugins
In reply to: [Blocksy Companion] Fatal Error@monkehfu Please remove the Blocksy Companion from your site and install it from scratch. We’ve fixed this error and it won’t happen anymore going forward.
Sorry for the trouble and thanks for letting us know.
Please keep us posted with how this goes for you.
Forum: Plugins
In reply to: [Blocksy Companion] Conflict with other plugin@mushlih Looks like you still have the
/wp-content/plugins/blocksy-companion/framework/extensions/mailchimpfolder on your site. Can you please remove the Blocksy Companion plugin completely and the install it from scratch? This should prevent all the issues you mentioned above from happening again.Please let us know how this goes and we’ll be in touch if other issues are still happening.
Thank you.
Hello @writerswork17,
Not sure I totally understood you, please describe/explain what you are trying to do more detailed and also send a screenshot.Also, what do you mean by “I have to individually set settings so that the site appears adequate on mobile devices”?
Forum: Themes and Templates
In reply to: [Blocksy] sticky footerHi @pslee,
If you want to disable the footer reveal efect, simply uncheck these options and that’s all 🙂Forum: Themes and Templates
In reply to: [Blocksy] sticky footerHi @pslee, unfortunately that’s not possible.
If the Footer Reveal options is enabled – the footer will stick to the bottom of your viewport only.Let us know if you have any other questions.
Cheers!