Creative Themes

Hey @alexvis,
Updating to latest version is important, so please update also the theme to the latest version – 1.8.3.4

Let me know if this will help.

Hello @alexvis,
I’m not sure what happens on your end, like I told you earlier everything works fine on our side and we didn’t got any reports of such issues from other users.

Most likely this is happening only on your side in certain circumstances.

Please provide your website URL, maybe we would be able to spot something.
If you don’t want to share your URL in public – please send us an email at hq@creativethemes.com and we will try to investigate your website.

Cheers.

Hey @alexvis,
That’s really weird, everything works fine on our end.

Most likely you have a plugin that somehow conflicts with the theme.
Please try to deactivate all plugins one by one and maybe you will find the problematic one this way.

Waiting a reply from you after you make this investigation.

You’re welcome @t33b33 🙂
Let us know in case you will find a good solution.

We will also think more about this, maybe we will be able to come with an easy and clean solution.

Let us know in case you will have any other questions.

Cheers.

Hello @t33b33,
Unfortunately at the moment there is no other solution, but you could add more CSS rules for each size you have by, simply inspect the widget code with a browser inspector find what size is not handled and add it to your CSS, something like this:

[class*="tag_cloud"] .tagcloud a[style*=": 19.2"] {
	font-size: 19.2pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 22"] {
	font-size: 22pt !important;
}

Anyway, we will think for a more easy way of doing this but can’t promise nothing for now.

Hello @t33b33,
Yes, we override the default font size in order to make all tags look equal.

But you can add this custom CSS in Customizer -> Additional CSS and each tag will inherit it’s inline font size.

[class*="tag_cloud"] .tagcloud a[style*=": 8"] {
	font-size: 8pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 10.8"] {
	font-size: 10.8pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 12.6"] {
	font-size: 12.6pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 14.2"] {
	font-size: 14.2pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 15.4"] {
	font-size: 15.4pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 17.3"] {
	font-size: 17.3pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 19.5"] {
	font-size: 19.5pt !important;
}

[class*="tag_cloud"] .tagcloud a[style*=": 20.1"] {
	font-size: 20.1pt !important;
}

Let me know if this helps.

Cheers.

Hello @ulim,
No, you don’t have to give us admin access to your site.

If you don’t want to share your website link in public you can send us an email at hq@creativethemes.com and we will try investigate this issue more detailed.

Waiting an email from you.

Have a nice day.

Hey @ruggedmp3,
Not sure I totally understood your last message.
Could you please explain a little bit more detailed?