Creative Themes
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Forum: Themes and Templates
In reply to: [Blocksy] Lazy load does not work after updatingHey @devhks, what do you really mean by “images are loading statically”?
Could you please share a link to your website?
P.S. Everything works fine on our installs.
Forum: Themes and Templates
In reply to: [Blocksy] Blocksy custom fonts approach is flawed@ppwebox Exactly for this reason we have the Local Google Fonts extension — it fixes exactly this problem of yours. Did you try to use it?
Forum: Themes and Templates
In reply to: [Blocksy] Blocksy custom fonts approach is flawed@ppwebox another question for you is, “Alegreya Sans” is a Google Font and is available as such. If you need it, why you don’t use the Google Font per se (that is provided both by Blocksy in the customizer and by Elementor in their UI)? Why did you re-uploaded this font through the Custom Fonts extension?
If you’d have gone that route, everything would’ve worked normally, without you having to use Blocksy Pro.
Please keep us posted.
Forum: Themes and Templates
In reply to: [Blocksy] Blocksy custom fonts approach is flawedHello @dakini2,
Everything works fine on my end too, please see this video – https://d.pr/v/3DESJVLike Taha mentioned, try to clear your browser cache or in case you have a caching plugin – make sure you clear/purge the caches and reset the CSS/JS minified files.
Hope this helps 🙂
Forum: Themes and Templates
In reply to: [Blocksy] Blocksy custom fonts approach is flawedHi @ppwebox,
Sorry, but I can’t confirm this. Here’s what I did:
1. I activated Blocksy’s Local Google Fonts extension and configured the “Open Sans” font in it: https://share.cleanshot.com/L8vrUp
2. As a result, the “Open Sans” font got locally persisted with its name unmodified
3. When I create an Elementor page, the name is persisted and no underscores are being added: https://share.cleanshot.com/e75DvM
4. Same in the Elementor UI: https://share.cleanshot.com/5NYwtbTo understand what you are dealing with, please provide us the exact steps that you took to configure a custom font with Blocksy. Did you use the “Custom Fonts” extension for this?
This extension will provide you with an underscored version of the font, but this is just to prevent all the name clashes with Google Fonts and others.Waiting for your confirmation so that we can fix this problem for everyone.
- This reply was modified 3 years, 11 months ago by Creative Themes.
@awol Thanks for confirming that this fixed it for you.
We specifically wanted hide the option unless the row is empty to avoid the situation where people fiddle with it but nothing actually happens.This whole option was built with one trick for the sticky in mind and the current flow accomplishes this pretty well: https://youtu.be/_kap4pdqkMQ
Our goal is to hide all the options that are not relevant to you at the time so we can keep you focused on that matters. Because of that we’ll likely stay with the current flow. But I see why you got confused and I think we could improve the responsiveness of this option and look for item counts only in the current viewport (now it looks for all viewports at the same time).
Hope this makes sense.
@awol Thanks again for the export, we managed to find what the issue was.
The main cause of this error was the fact that the top row from your header was rendered even though it had no elements: https://share.cleanshot.com/4f8Or1
The top row being rendered & empty at the same time confused the logic of our sticky header and broke it, thus causing the error that you saw.Two things:
1. We fixed the sticky header logic and it won’t fail even with an empty row
2. The fact that your top row got rendered is curious too. By looking at it’s contents, we can see that it has the[render_empty_row] => 'yes'. This is a bit tricky because this option shows up only when therowis fully empty, on all the devices. And because on the mobile device your row **did** have some items, the option didn’t show up. Please watch this video to understand what I’m talking about: https://share.cleanshot.com/l00H0l Long story short, most likely, you enabled this option my mistake and forgot that it was even disabled. This, as a consequence, revealed the issue from #1Solution:
1. Wait for the next update as we’ll fix in it the sticky logic to take empty rows into consideration
2. Just disable this option as showed in the video—
On the
k[e.id] is undefined— I can’t reproduce it on my end, even after I import your customizer settings. Most likely here we have another plugin that’s also giving us headaches.Please provide:
1. A video where you show how exactly you reproduce this error
2. The full list of your active plugins and whether you have a child theme with code modifications and such.With these in place, we will be able to fix this issue too.
—
I hope this helps and thanks a lot for the cooperation.
@awol Please remove the link, we do have access to the .dat file.
We’re working our way through the debug process and will get back to you as soon as possible.
Hi @awol,
Could you please export your customizer settings as described here and attach them down below so that we can debug the issue more closely?
Detailed instructions on how to perform the options export can be found here: https://creativethemes.com/blocksy/docs/general-options/manage-options/Waiting for your reply so that we can deal with this.
Forum: Plugins
In reply to: [Blocksy Companion] php function is_readable bugHi @crewstyle,
From the limited logs that you provided, it seems that you have an unusual structure in your wp-content/plugins directory.
Can you please provide more details on that?Also, if you could output the contents of the
BLOCKSY_PATHconstant and provide here the full path of it, it’d help us to debug this problem.—
The logic that the
extensions-managerfollows, is to look in every directory fromBLOCKSY_PATH . 'framework/extensions'and look for theconfig.phpfile. When found, it’ll be loaded.
It seems like your folder structure prevents this process in some way.—
Looking forward to your reply so that we can get this fixed!
Forum: Themes and Templates
In reply to: [Blocksy] Editor background colorHey @greysonwhy,
Are you still experiencing this behavior?Waiting a reply from you.
Forum: Themes and Templates
In reply to: [Blocksy] Move add comment box before commentsHi @svetoslav13,
Unfortunately we can’t prioritize this tasks at the moment but you can use this custom CSS to change the order of the comment box:.ct-comments { display: flex; flex-direction: column; } .ct-comments > * { order: 3; } .ct-comments .ct-comments-title { order: 1; } .ct-comments #respond { order: 2; padding-bottom: 40px; }Hope this helps 🙂
Forum: Themes and Templates
In reply to: [Blocksy] Editor background colorHi @greysonwhy,
That’s weird, it works fine on my end and you can see that in the video I posted earlier.Cold you please try to clear the browser caches and see if that helps?
Waiting a reply from you.
@gabriela67 I don’t need access to your live site or a demo site.
A backup of your setup will be enough, this way I would be able to replicate the same setup on my local environment…