creartlab

Hello, thanks for reply.
Yes, I have stille the problem.

I see always 0 for all data: https://prnt.sc/u53rfp
But as you can see I have always new orders: https://prnt.sc/u53s0j

I don’t have all updated, theme and plugins but I tried to disable all plugins and also used main theme to check about incompatibility problem with one of them. Nothing is been solved and I don’t see any data in Reports.

thanks for any helps

Hello, I insert the code manually in the theme file of header and not it seems work fine.
thank you

Hello, unfortunally I dont have a tab to insert js code and also I dont have a child theme.
Do you know some plugin for this?

Hello, I sent mail right now from 2 different email. creartlab@gmail.com is one of them.
But they are been rejected:

Your email to group support@mobilemonkey.com was rejected due to spam classification.

how to send it to you?

Hello, thanks for replay.

Im not connected with MobileMonkey with Fb account and the Fb Account is not mine but of my client, so Im not connected with it on my browser.
Im connected with it only from the plugin settings and it’s the only website I have with the plugin. Now the Chat is working regular, I will wait tomorrow, but like other days I think it will disconnect.
Can you check it pls if I will send you accesses?
thanks

Hello Michel,
they sent me this xml exemple, is it possible to generate it in this way?
thanks

<root>

<products>

<product>

<reference_partenaire>string</reference_partenaire>

<product_name>string</product_name>

<manufacturers_name>string</manufacturers_name>

<product_sex>char</product_sex>

<product_price>float</product_price>

<product_quantity>int</product_quantity>

<color_id>int</color_id>

<product_style>int</product_style>

<product_description>string</product_description>

<product_color>string</product_color>

<heel_height>float</heel_height>

<size_list>

<size>

<size_name>string</size_name>

<size_quantity>int</size_quantity>

<size_reference>string</size_reference>

<ean>string</ean>

</size>

<!– … Più opzioni “size” possibili … –>

</size_list>

<product_composition>int</product_composition>

<voering_composition>int</voering_composition>

<first_composition>int</first_composition>

<zool_composition>int</zool_composition>

<photos>

<url1>url</url1>

<url2>url</url2>

<url3>url</url3>

<url4>url</url4>

<url5>url</url5>

<url6>url</url6>

<url7>url</url7>

<url8>url</url8>

</photos>

<discount>

<startdate>timestamp</startdate>

<stopdate>timestamp</stopdate>

<price_discount>float</price_discount>

<rate>int</rate>

<sales>0/1</sales>

</discount>

<extra_infos>

<info>

<id>int</id>

<value>float</value>

</info>

<!– … Più opzioni “info” possibili … –>

</extra_infos>

<selections>

<selection>int</selection>

<!– … Più opzioni “selection” possibili … –>

</selections>

</product>

<!– … Più opzioni “product” possibili … –>

</products>

</root>