Jason Crouse
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] Country No Longer DisplaysTerrific! Thank you for letting me know.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Country No Longer DisplaysOk great, assuming that the MaxMind file is correct, you should start seeing the Country data for your visitors already.
As for the Screen Options, remember that Google is your friend:
https://www.wpbeginner.com/glossary/screen-options/Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Country No Longer DisplaysHi Darren,
1) Could you please click the little X icon next to the error message? It looks like a really old error, not a recent one. See if a new error pops up after a little while
2) To see the Country (or City) associated to your visitors’ pageviews, please ENABLE the MaxMind library in the settings. It sounds like you disabled it?
3) The Top Countries report is greyed out because it’s hidden in the Screen Options tab for that screen. Open the Screen Options drawer and enable it by checking the corresponding checkbox.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Country No Longer DisplaysHi, it might be that Slimstat got a corrupted copy of the MaxMind file for some reason. Would you mind trying to update it manually?
Keep me posted,
JasonForum: Plugins
In reply to: [SlimStat Analytics] date and time no longer showing in visitsOk, I’ll close this ticket so that we can continue our conversation on our support platform.
Thanks,
JasonForum: Reviews
In reply to: [SlimStat Analytics] Great supportThank you for your kind words.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] date and time no longer showing in visitsHi @nicoco35
could you please send me a screenshot of where this is happening via https://support.wp-slimstat.com ?
Thanks,
JasonForum: Reviews
In reply to: [SlimStat Analytics] great statistics pluginThank you for your kind words!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] No data in Access LogMarking this ticket as resolved, since we’re working on it on the other platform.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] No data in Access LogOk, can you see if you can manage to log into your phpMyAdmin interface? Please send me a screenshot of what you see on our support page at https://support.wp-slimstat.com/
Thank you,
JasonForum: Reviews
In reply to: [SlimStat Analytics] Good ap, great CSHi @arginnovation,
thank you for taking some time to share your thoughts about Slimstat. Much appreciated.
Jason
Forum: Reviews
In reply to: [SlimStat Analytics] SupportThank you for taking some time to share your thoughts about Slimstat!
Much appreciated,
JasonForum: Plugins
In reply to: [SlimStat Analytics] No data in Access LogYes, as I suspected the table upgrade script did not work as expected in your case, probably because your WordPress/MySQL user doesn’t have enough permissions to modify a table’s structure. Do you have access to tools like phpMyAdmin to manually update the table?
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] No data in Access LogHi @k1d,
would you mind checking your web server error log to see if there’s anything related to Slimstat there? Version 4.8.4.1 adds two new columns to the main table we use to store all the pageviews, and I’m afraid the upgrade did not go as planned in your case.
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Saving settings flips Opt-out message to plain textPlease consider writing a review for Slimstat as a token of appreciation for the support you received. It would be a nice way to say thank you and to let people know how much you value this plugin:
https://wordpress.org/support/plugin/wp-slimstat/reviews/#new-post
Best,
Jason