CodeWooGeek
Forum Replies Created
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Hello,
Could you please change the option in our Troubleshoot Settings Go to Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings(Experimental) -> Frontend Subscribe Form Submission via -> Change it to WordPress Rest API Route.Please enable that option and check it out.
Not sure your site is under htaccess password for admin access, which impact this issue for AJAX request. Please contact your hosting provider regarding your query.
Let us know
Thanks.
Hello there,
Due to this Forum regulation we’re not allowed to discuss about our premium plugins/add-ons here.
Please visit our plugin description page or visit the below link for more information
https://wordpress.org/support/topic/please-read-this-before-ask-any-support/
Thanks.
Hello there,
Good Day !!
We’re here to assist you with this one.
From your given url we couldn’t seen our plugin is active? We’re not sure why this issue arise, could you please troubleshoot by deactivate all other plugins except WooCommerce and our Back In Stock Notifier to see it works as normal?
Please cross check with option – Go to Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings(Experimental) -> Frontend Subscribe Form Submission via -> Change the option and check it out
Let us know.
Thanks.
Hello @omnisite @kasparsmime ,
We’ve just updated our plugin v2.4.2 in wordpress. Please update our plugin and check it out.
Let us know.
Thanks.
Hello @omnisite @kasparsmime ,
Thanks for the detailed information regarding your reported issue and we able to reproduce that problem. We’ve fixed your reported problem in our side and it will be available in next update (v2.4.2).
For your information we planned to update our plugin in WordPress tomorrow(10th November 2021). We will let you know once we updated our plugin in WordPress.
Once again appreciated your detailed information regarding this issue.
Thanks.
Hello there,
Please remove duplicate of scheduled actions cwg_schedule_third_party_support
Previously we asked you to reactivate our plugin right? Due to this that duplicate entry arise(it will not create any issues with plugin functionality).
From next version we will validate the code to avoid duplication.
Let us know.
Thanks.
Hello there,
Good Day!!!
We’re here to assist you with this one.
Could you please try the below steps to confirm whether this helps in reduce the query run by our plugin?
Go to the Admin Dashboard -> Products in that page top right corner click screen options, you will see list of columns checked(checkbox) for product, just uncheck Subscribers Count checkbox.
If the above steps not helps in reducing number of queries please let us know.
Thanks.
Hello there,
Glad to know your reported problem has been resolved. If you feel our plugin is helpful please do rate our plugin in WordPress with your valuable feedback.
https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/
Thank you.
Hello there,
Good Day!!!
In order to provide compatibility we need that plugin files to check feasibility first. Please contact us from our site and share that plugin file(if it is a paid one) with us.
If it is free one then share that plugin link.
Let us know.
Thanks
Hello there,
Good Day!!
You can add image and different shortcodes to the email message settings, for alignment of text is not available in our side.
Available Shortcodes to be used for subject and message
{product_name},{product_id},{product_link},{shopname},{email_id},{subscriber_email},{subscriber_name},{cart_link},{only_product_name},{only_product_sku},{product_image}
If you want to show the image with specified size then you can try something like this one{product_image=thumbnail}, (you can pass parameter likethumbnail/medium/large) it also accept any custom width and height by pass something like this one{product_image=100x100}(widthxheight)
When you use{product_link}or{cart_link}make sure you add anchor tag(some email client shows as plain text instead of hyperlink)
<a href='{product_link}'>{product_name}</a>
<a href='{cart_link}'>{cart_link}</a>Our demo is setup with free version one along with some paid add-ons.
Let us know.
Thanks.
Hello there,
Good Day!!!
We would like you to troubleshoot the following things in your side.
1. Please check in your side cron job is active? It can be check under Admin Dashboard -> Instock Notifier -> Status which has all the information (please post that as screenshot here). That status page also has Test Email see if you receive any email(admin email) when you trigger that button.
2. Please try deactivate our plugin and activate again(sometimes background process not register properly)
Let us know.
Thanks.
Hello there,
Good Day !!!
We’ve added support in v2.4 to send Instock Email automatically when you manage stock from third party
Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Section -> Enable this option if you have updated the stock from a third-party inventory plugin
Enable it and check it out.
Thanks.
Hello there,
Thanks for your information.
We’re currently working on to support third party inventory system to send automatic in-stock email, it will be available in next update as per the feasibility.
We will let you know once that feature is implemented in our side.
Thanks.
Hello there,
Good Day !!!
Thanks for the heads up 🙂
We will fix your reported issue in next version.
Thanks.
Hello there,
Good Day!
Can you please explain the scenario of A? because stock sync/updation may happen directly via db query instead of woocommerce function from your third party system, so in our side we detect stock status change only when your third party system use woocommerce function.
You can also check this scenario by create Test Product with stock status as out of stock in your site admin dashboard, then subscribe to the test product and after edit your test product with stock status as instock. Now you will receive our automatic email.
We’re not sure how your third party system coded to sync stock status, if it is a plugin please share the link of that plugin to check their code.
Let us know
Thanks.