Brandon Olivares

Thanks! Your review is greatly appreciated!

Great! I’m glad we were able to help. If you need any additional help, don’t hesitate to ask.

If you are happy with our free plugin and support, please make us happy and take 30 seconds to leave a review. 🙂 We’d really appreciate that.

Hi @joshbiz, the timing issue sounds like simply that wp-cron isn’t firing at the proper times. If you don’t have much traffic to your website, then it won’t necessarily be fired exactly at the times you provide.

To get around that, you can call wp-cron from a Linux cronjob, which you can likely set up in your host’s control panel.

For the other issue, are you saying that the backup emails are each coming twice with exactly the same backup?

Hi @kyra1883, are you still experiencing this issue? If so, could you show me new logs after setting Maximum script execution time to 25 seconds?

@lab41, was our response helpful? If so, could you please mark the ticket as resolved? Otherwise we are glad to help! 🙂

Hi @sterndata, yes, under BackWPup -> Settings -> Logs, there is a Log Level setting. Set that to debug, and you should get more information.

@blueicehaller, can you try going to BackWPup -> Settings -> Jobs, and going down to Reduce server load? Try setting it to medium and seeing if that helps. Basically your script is taking too much CPU time and your host is shutting it down. Try that and report back please.

Also to be save, make sure Maximum execution time is 30 seconds or less. Often 25 seconds is a good setting.

Hi @lab41, is it possible to disable your plugins to see if any of them are messing with wp-cron?