Brandon Olivares
Forum Replies Created
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@ssgupta, is there anything of note in your backup logs? Any warnings, error messages, etc?
Hi @5stepsapart, the bug results from not entering a path into the destination folder under the Dropbox tab of your job. This will be fixed in the next version. In the meantime, you can either enter a folder name into that field, or contact us for an updated file that fixes this bug. Or if you’re comfortable with code, I can post the fix here to enter.
Yes that’s correct.
In the next release we’ll limit the columns that get encoded so it’s only binary-type columns.
I’m glad this could get resolved. 🙂
If you are happy with our free plugin and support, please make us happy and take 30 seconds to leave a review. 🙂 We’d really appreciate that.
Hi @webdevbytes, if you like you can ask them for specifics. But we’ve never received complaints of security concerns from having BackWPup installed. If there are any legitimate concerns, we’d be happy to investigate and fix the issue promptly.
Hi @triplebit, this encoding is intentional to protect any values that might be binary encoded. It’ll import into your database perfectly fine. If you like, you can set up a test database, and try importing the SQL file to test whether it imports properly for you.
Forum: Plugins
In reply to: [BackWPup – WordPress Backup & Restore Plugin] Backup specific tablesHi @jeffersonkathryn459, under the database tab, you can select which tables you want to be backed up. Please let me know if you are able to find this option.
@hostagy I’m very happy I could resolve this for you. 🙂
If you are happy with our free plugin and support, please make us happy and take 30 seconds to leave a review. 🙂 We’d really appreciate that.
@mkj2, at which point in the log does this error occur? Are you able to give a few lines of the log around the error? Does the archive back up to Dropbox or does it not at all?
The new prefix is intentional. We wanted to be more strict about the name of archive files so we can better track which archives belong to which jobs.
@hostagy, that’s odd, but it looks like the file is being transferred correctly. If you email us at support [at] backwpup.com, I do have a fix for you.
Forum: Plugins
In reply to: [BackWPup – WordPress Backup & Restore Plugin] not backing up… please help@vizcano, since we didn’t hear back from you, we assume that your problem has been fixed and we can mark this ticket as resolved. If we are wrong, please reopen the ticket and provide more information, so we can help to find a proper solution for you! 🙂
@svata, I believe you are the same person that we worked with in support, and that your issue is now resolved. Please let me know if I’m incorrect about this and we can proceed.
Hi @hostagy, are you using the latest version of BackWPup, 3.4.0?
Hi @milouze, it will be fixed in the next version.
Issue resolved.
For anyone else who might experience this, this will be fixed in the next release. Basically it only happens if your host has open_basedir enabled, and only if you don’t have access to the folder above your document root.
But if you run into this issue, here’s how you can fix it:
In wp-content/plugins/backwpup/inc/class-job.php, line 1711, you’ll see this line:
if ( $file->isDir() || $file->isDot() ) {Just change it around to this:
if ( $file->isDot() || $file->isDir() ) {And that should solve the issue.
If you are happy with our free plugin and support, please make us happy and take 30 seconds to leave a review. 🙂 We’d really appreciate that.