cheffernan
Forum Replies Created
-
Sure thing,
I’ll keep looking into this for you and see if I can find what caused the white screen. Let me know if you encounter this issue again, more than happy to help 🙂
Good luck getting started with HubSpot! If you like the plugin, please don’t forget to leave a review!
Best,
ConorNo problem at all. If possible would you be able to share the console error that you are getting in safari? I’m sure there are other users like yourself experiencing this issue. If we can solve for the root cause of the issue, this would be optimal, for us and for you so that you don’t need to alter your current workflow in terms of which browser you are using 🙂
Regarding Yoast and HubSpot, there’s is no conflict between these two plugins in terms of interoperability. If you are enquiring more about the SEO impact of using HubSpot, it is variable depending on which HubSpot features you use. For instance if you are using HubSpot forms to capture leads, track website views or simply for email marketing, then the impact on SEO is quite minimal.I would advise enabling the features that you wish to use and the use a plugin like Yoast to gauge the SEO impact.
Best,
Conor- This reply was modified 4 years, 7 months ago by cheffernan.
Hey @mery282,
looking into this for you now. Would you be able to share some details about your local set up to help us isolate the source of the issue. It would be great if you could provide me with:
– which browser you are using (and browser version)?
– which Operating System you are using?
– A HAR file when you are experiencing the issue. For steps on how to generate a HAR file, follow the steps laid out in the HubSpot knowledge base hereWhile we are looking into this issue for you, I would recommend trying a different browser.
Best,
ConorHi @scotttrsar,
Very happy we were able to help you out. Glad to hear also that we are one of the more accommodating development teams on the WordPress plugin store 🙂
If you are enjoying the plugin, and you do have a moment to spare, it would mean an awful lot to us if you could leave a review.
We are deploying the new version of the plugin right now so you should be able to update to a version with your requested change. Let me know if you have any other issues.
Best,
ConorHi Scott,
Thank you for the suggestion. We can add this semi colon / it will be in the next release. I will follow up here when we update.
Best,
ConorHey Deborah,
Marking this as resolved as I haven’t heard back from you in a while. Let me know if these steps did not resolve your issue 🙂
Best,
ConorHi Deborah,
Is it possible the tracking code is still installed on your website? Uninstalling the plugin will remove the tracking code but it is possible to have the tracking code installed independent of the plugin.
You can follow these steps to verify if the tracking code is still installed on your website.
Re Non-HubSpot forms still syncing, this will be the case if the tracking code is installed on your website and you have non-hubspot forms enabled in your hubspot settings. To turn this off. Go to:
– HubSpot settings
– Marketing
– Forms
-Non-HubSpot formsYou will be able to toggle “Collect data from website forms” here to turn this setting off. If you want to remove a hard code tracking code from your website, you will need to delete it from the source of your WordPress site. This will remove HubSpot from the website including any HubSpot forms, live chat or analytics on your webpages.
I hope this helps you resolve your issue, let me know if I have misunderstood your question.
Best,
ConorForum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] CSS changesMarking this as resolved. Let me know if you encountered any difficulty while using the editor!
Best,
ConorMarking this as resolved. I hope the documentation helped. Let me know if it is now what you were looking for!
Best,
Conorokay, I think I see what you mean. Have you tried using the examples in the
Identify a Visitorsection of the tracking code documentation?Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] No chat boxAh I see, have you tried in a different browser? Would you mind sharing what browser you are using and I can try to reproduce on my side and see what the issue is?
Best,
ConorForum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] No chat boxHey @socialogles
Wasn’t able to reproduce this on my side. Had a look at your website just now and I can see the live chat widget loading. Let me know if you still see this issue persisting.
If so, would you be able to share a screenshot of the issue and capture the output of your network log by generating a HAR file. Instructions for how to do that here. Hopefully your issue is now resolved but if not I am happy to look into this further for you!
Best,
Conor HeffernanHi Andrew,
Sorry for the delay in getting back to you. I am not sure that I am fully understanding. Could you possibly provide more details about what you are trying to accomplish? Are you trying to create a contact in the HubSpot CRM for a user without them filling out a form or do you want to track page views for users who are not a contact in the CRM?
Hopefully I can be of more assistance once I understand the problem better.
Best,
Conor HeffernanForum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] CSS changesHi @trixox,
it is possible to do this directly in the HubSpot forms app. When editing the form, go to Style and preview your form. Here you will see an option for the GDPR text, you can edit the font size here.
Let me know if this does not have the desired effect.
Best,
Conor HeffernanHi @kelz784,
Apologies for the duplicate response above. As this thread has been inactive for a couple of days, I am going to mark this issue as resolved. If you are still experiencing some difficulty, you can reach me on the email included above or respond on this thread again.
Thank you again for reaching out, I do hope I was able to assist you in resolving your problem.
Kind regards,
Conor Heffernan