Brian
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Calendar ViewHi,
Thanks for the interest in our plugins. I can answer your questions.
The Calendar View is included with the Free Version and by default display on the following url: yoursite.com/events/
To display the Calendar View with a shortcode that is a Pro only feature.
Let us know if you have any follow up questions.
Thanks
Forum: Plugins
In reply to: [The Events Calendar] Version 4.8 broke all extensionsHi,
Sorry for the issues with the Extensions. We have pushed out a fix in The Events Calendar 4.8.0.1 to addresses this.
Let us know if this does not resolve the issue for you.
Thanks
-lichtpuntje sounds like another issue, can you please create another ticket and we can help out. Do you have any error messages to help narrow down the issue? I think you may have to ftp into your site to remove the plugins to get back into the admin or remove any conflicting coding. Then you could try to reinstall.
Forum: Plugins
In reply to: [The Events Calendar] Relabeler extension not working after 4.8 updateHi,
Sorry for the issues with the Extensions. We have pushed out a fix in The Events Calendar 4.8.0.1 to addresses this.
Let us know if this does not resolve the issue for you.
Thanks
Forum: Plugins
In reply to: [The Events Calendar] Events Calendar Extension: Relabeler not working w 4.8Hi,
Sorry for the issues with the Extensions. We have pushed out a fix in The Events Calendar 4.8.0.1 to addresses this.
Let us know if this does not resolve the issue for you.
Thanks
Forum: Reviews
In reply to: [Coupon Creator] Image Coupon Doesnt workHi,
It is disappointing to see you jump straight to reviewing instead of seeking help.
Are you looking for support if so please post in the support forum.
https://wordpress.org/support/plugin/coupon-creator/
No one else has reported the issue so maybe you have a conflict on your site or some issue? I am glad to help narrow it down in the appropriate forum and not under the reviews.
Thanks
- This reply was modified 7 years, 4 months ago by Brian.
Forum: Plugins
In reply to: [Coupon Creator] geolocated couponHi,
Thanks for the interest in the Coupon Creator.
That is an interesting request for Geolocated coupons.
Unfortunately, there is no feature to do that or to upload coupons as a registered user.
Cheers
Forum: Plugins
In reply to: [Coupon Creator] Unique Codes for Each DownloadHi,
Thanks for the interest in the Coupon Creator Plugins. I can answer your questions.
It is not currently a feature to do as you ask.
It is something I would like to add, but I do not have a timeline for it.
Cheers
Forum: Plugins
In reply to: [Coupon Creator] Coupons Looping since WP updateI guess we can get a bit more information if you add a shortcode to another page. Can you try that? Add only one shortcode to a test page and see if it displays once or multiple times? Please try on both a page and a post. It should work in draft status and can be previewed to see if the coupon duplicates.
That will help a bit, but I do not believe it will provide me with enough information to resolve it as I still only have your report, including the Pro users too. Therefore, it might take running through the troubleshooting steps on the live site to narrow it down further or creating a staging site to do it.
Unfortunately, I am struggling to think of another way to get to the bottom of this.
Also, I recommend having a staging site as it is a great place to test updates before they happen and troubleshoot issues without bringing down a production site.
Thanks
Forum: Plugins
In reply to: [Coupon Creator] Coupons Looping since WP updateOk thanks,
Do you have a staging site where the issue is happening or not happening then?
The next step I have is to follow this guide to try and narrow down the issue:
https://couponcreatorplugin.com/knowledgebase/troubleshooting-conflicts/
If a staging site is reproducing the issue, that is a great place to do it.
Let me know what you find out.
Thanks
Forum: Plugins
In reply to: [Coupon Creator] Coupons Looping since WP updateIs it possible to copy all of them to a Word Doc or something similar and search by an id such as 29195 and see if it comes up multiple times?
I am trying to rule out that it has been duplicated in the content field somehow with the update to 5.0.
I am still not able to reproduce and do not have any other reports so not sure what is unique about your site yet that would be causing it.
If that does not work I have other troubleshooting steps that might help narrow it down.
Thanks
Forum: Plugins
In reply to: [Coupon Creator] Coupons Looping since WP updateHi,
Thanks for the response. That helps narrow it down.
So is that the only shortcode on that page? If there are more can you copy and paste them all?
I tried also adding a single coupon and I could not reproduce it “looping”
Thanks
Forum: Plugins
In reply to: [Coupon Creator] Coupons Looping since WP updateHi,
Sorry for the issues you are having. I can help troubleshoot this.
I tested on my development site and not able to reproduce the issue.
I visited your site and it looks like it is display the coupons twice?
Can you share the shortcode you are using in the editor?
Is this with the new Gutenberg/Block Editor or the Classic Editor?
Let me know and we can go from here.
Thanks
Hi,
Thanks for reporting the issue. I have added a fix for our next release 4.8.4.
It should be out in about 3 weeks from today.
In the mean time you could downgrade to 4.8.1 or update the Javascript files with the fix for both issues.
If you get the raw contents of rsvp.js and rsvp.min.js from here:
And then replace it on your plugin install that can fix the issue.
It is import to backup your site just in case an issue is created.
Thanks
Forum: Plugins
In reply to: [Event Tickets and Registration] 2nd and 3rd category not bookable!Hi,
Thanks for reporting the issue. I have added a fix for our next release 4.8.4.
It should be out in about 3 weeks from today.
In the mean time you could downgrade to 4.8.1 or update the Javascript files with the fix your issue.
If you get the raw contents of rsvp.js and rsvp.min.js from here:
And then replace it on your plugin install that can fix the issue.
It is import to backup your site just in case an issue is created.
Sorry for the delay and thanks again for reporting.
Forum: Plugins
In reply to: [The Events Calendar] Removing hooks inside their own callbacks is SO wrong!Hi,
Thanks for the feedback.
Do you have an example of what this is causing? I did a basic hook at priority 11 and it ran on
loop_startIf you can provide an example of the compatibility issue, maybe we can link it to other issues and see about a better way to do this.
Thanks