Brian
Forum Replies Created
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Forum: Plugins
In reply to: [Event Tickets and Registration] eventbrite plugin is not workingHi,
Thanks for using the Events Calendar.
Here on the WordPress.org forum, I’m afraid we do not provide technical support for our premium plugins. I would ask that you take any technical support questions across to our help desk where we will respond to you within 24 hours during the week:
https://theeventscalendar.com/support/forums/forum/event-tickets/eventbrite-tickets/
Having said that, please follow our new user guide to hellp you started:
https://theeventscalendar.com/knowledgebase/new-user-primer-eventbrite-tickets/
And then if you have further questions or issues, please open a new support ticket and we can help you out.
Thanks again!
Forum: Plugins
In reply to: [The Events Calendar] Calendar Not Updating after ImportHi,
Thanks for using the Events Calendar.
Here on the WordPress.org forum, I’m afraid we do not provide technical support for our premium plugins. I would ask that you take any technical support questions across to our premium forum where we will respond to you within 24 hours during the week:
https://theeventscalendar.com/support/forums/
Thanks again!
Forum: Plugins
In reply to: [Coupon Creator] 1 print per website viewer?Hi,
Thanks for the interest in the Coupon Creator Plugins.
There is no feature to limit the coupon per user.
There is a counter in the Pro version along with a dynamic code in Add-ons that could change on every print view.
That would be the only way to limit an overall coupon printing, but it is not at a per person level.
Let me know if you have any follow up questions.
Cheers
Forum: Plugins
In reply to: [Event Tickets and Registration] REST APIHi,
We are in the early stagings of adding a REST API to the ticketing plugins. I do not have a timeline when it will be complete, but we are working on it.
Cheers
Forum: Plugins
In reply to: [The Events Calendar] Cant see my eventsHi @mrqk,
Sorry for the issues you are having. I can help out.
I see you are using the Divi theme and it is their archive settings that could be causing this as the Event Views are archives.
Please follow this guide to resolve the issue with a plugin:
https://theeventscalendar.com/knowledgebase/divi-pagination-problems/
That should fix the issue.
Let me know how that works out.
Thanks
Forum: Plugins
In reply to: [The Events Calendar] Date selector and start of the weekI just looked up a ticket and we have a fix in our next release for this issue.
That will be out later this month if the fix passes qa.
Sorry for the mix up.
Cheers.
Forum: Plugins
In reply to: [The Events Calendar] Date selector and start of the weekWhoops my bad. Nevermind then.
Forum: Plugins
In reply to: [The Events Calendar] Date selector and start of the weekHi,
You can change that with a WordPress setting.
Go to WordPress Settings > General > “Week Starts On”
Then change that to Sunday and the month view will now start on Sunday.
Thanks
Forum: Plugins
In reply to: [The Events Calendar] Events Calendar Not DisplayingHi,
Thanks for using our plugins. I can help out here.
We have this guide to Genesis Integration:
https://theeventscalendar.com/knowledgebase/genesis-theme-framework-integration/
That helps explain how to setup The Events Calendar with Genesis.
Cheers
Forum: Plugins
In reply to: [Coupon Creator] Click on code is not working on IphoneHi,
Thanks for using the Coupon Creator Pro & Add-ons.
Here on the WordPress.org forum, I’m afraid we do not provide technical support for our premium plugins. I would ask that you take any technical support questions across to our premium forum where we will respond to you within 24 hours during the week:
https://couponcreatorplugin.com/support/contact/
Having said that I can get you started. I was able to reproduce the issue on mobile there is a 404 error in the console for this file:
/wp-includes/js/jquery/jquery.form.min.js.map
I had a similar issue on another site and removing the reference to the .map file fixed the issue for me.
In your case the reference is in this file:
/wp-includes/js/jquery/jquery.form.min.js at the bottom of the file:
//# sourceMappingURL=jquery.form.min.js.map
Removing that should fix it. It fixed the issue in my case.
I am not sure why on mobile that should break things, that is not suppose to happen with a 404 error, but I guess it does.
Also, that is a WordPress file so updating WordPress would overwrite the fix.
In the past it looks like the map reference line has been removed:
https://core.trac.wordpress.org/ticket/24994
So maybe a new ticket needs to be created to address it?
If you would like further help please contact us on our premium support system.
Thanks again!
Forum: Plugins
In reply to: [The Events Calendar] Before I buy questionsHi,
Thanks for the interest in our plugins.
I believe we have responded back to you on the 27th:
https://theeventscalendar.com/support/forums/topic/questions-about-events-calendar-functionality/
Please respond back to us there for any further Pre-Sales Questions.
Thanks
Forum: Reviews
In reply to: [Coupon Creator] They got greedyIf you care to elaborate on “more polish” I would appreciate otherwise good luck in your projects.
For the free version it presents an easy way to make and display a coupon on your site that a customer could print off.
That was the whole purpose of the free plugin as time went by people wanted more advanced features, but the time to develop and support was way over what a free plugin could handle.
Sorry for feel that it is greedy, I felt if I did not charge for Pro the free version of the plugin would have died years ago.
Forum: Plugins
In reply to: [Coupon Creator] Coupon Title Overrides Meta DescriptionForum: Plugins
In reply to: [Coupon Creator] Fatal error messge on the plugin setting pageHello,
With the release of Coupon Creator 2.5.4 this should no longer be an issue.
Cheers
Forum: Plugins
In reply to: [The Events Calendar] Title view only 3 characters wideHi,
Thanks for using our plugins. I can help out here.
Please check on your Screen Options on the Admin Event List.
http://www.wpbeginner.com/glossary/screen-options/
Most likely there are too many columns causing the issue.
Cheers