George Botsev
Forum Replies Created
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Okay.
Hello and thank you for contacting us.
As far as I see, the issue seems to originate for WooCommerce shortcode for category.
Please first check if you have the latest versions of WPML and its addons and if you have the latest version of WooCommerce Multilingual.
Check if you have these categories translated and translate them if not translated.
Perhaps the simplest solution – if there is no harm on your site and only these notices, is to disable debugging and hide these messages.
You can do this by setting this options in wp-config.php// Turn debugging off
define(‘WP_DEBUG’, false);
// Turn off the display of error messages on your site
define(‘WP_DEBUG_DISPLAY’, false);If you wish, we can do more in-depth analysis, but we would need to have access to your site and probably to make a clone of your site for local testing in our debug environments. For this to happen you should open a new ticket at our support forum at wpml.org and point to this ticket.
Thank you for coming back to us with a solution for this issue.
If you have tested that workaround, and you are satisfied with the fix, I guess we can mark this ticket as resolved as well?Hello and thank you for contacting us.
This is something that should be better escalated as a compatibility issue in our forum at wpml.org as it is not related to WooCommerce Multilingual and not even to products.
I cannot tell why this happens as I am not familiar with Enfold theme, but it could be missing some metadata (postmeta) that enforces this in the translation.
Perhaps you should try by duplicating the post first instead? Usually when duplicating – all metadata is copied and cloned to the translation.Hello!
Did you try in minimal setup?
I mean, sometimes there can be other plugins or even your theme that could potentially influence the working of a certain plugin.
I understand that you narrowed down the issue to our plugin, but it is still possible some other plugin or custom code in your theme to make it that way.
It is also possible that the product is somewhat corrupt in the database – I suggest testing with a fresh new product.
It is very important if you can to provide as much information for us as possible as it is not possible for me to reproduce the problem in a clean setup.If you wish, we can try and debug the issue – you just have to open a ticket in our forum at wpml.org – where you can safely and securely provide credentials to access your site and/or if needed a database dump or a clone of your site using the plugin Duplicator.
Thank you for getting back to me. I understand that you checked all the things that I suggested.
At this time, I can only suggest that you create a new ticket in our forum at wpml.org as this issue might be something that needs some in-depth debugging and access to your site – which we cannot exchange here due to forum limitations.Hello and thank you for contacting us.
Please check the status page of WooCommerce Multilingual in your dashboard > WooCommerce > WooCommerce Multilingual > Status
I suspect that you might have some warming and perhaps some of your pages that are required for a shop might be missing.
The status page should tell you for possible problems.
About the product – you might want to give it a try again with a default theme like TwentySeventeen, or perhaps check the product variations and re-save them.For more in-depth analysis, and if my suggestions does not help, perhaps it would be best if you open a new ticket at our forum at wpml.org
Forum: Plugins
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Fatal error after updateHello!
Please make sure that you are using the latest WPML version.
WPML_Cookie class is part of the main WPML plugin and the current version is 3.9.3
I suspect that you might be using very old version of WPML, which does not have the class WPML_Cookie.Well this is something that obviously should not happen.
It is very strange that it does happen and I think it deserves a more in-depth look.
It is possible if your server is configured like that – that you have some overload problems (low PHP memory, timelimit or something related) that this happen.
I suggest that you first enable debug logging in WordPress – because there could be more to that error and then we can think when we have the data.
Could you please open a ticket at our support forum at WPML.org?Hello @knightwave!
admin-ajax.php should not return error 404 – it is somewhat vital to WordPress.
I suggest that you try in a minimal setup (minimal set of plugins and default theme)
Especially if you have some security plugins that might be restricting access.Hello and thank you for contacting us.
Did you enable the ajax request cookie in WPML > Languages ?
Perhaps this might help for your problem.
Also if you have caching enabled – it might be that it is caching too agressively and you might need to tweak it a bit.Hello @katmacau
WooCommerce Multilingual is free plugin.
However, in order to benefit from it, you need to have WPML (premium plugin) and WooCommerce (available free).
You can check in the minimum requirements what is needed here: https://wordpress.org/plugins/woocommerce-multilingual/#installation
No other premium / paid extensions are needed.Forum: Plugins
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Redis compatibilityThank you, I will take a look at it.
Thank you very much for doing that.
Me and my colleagues will take the ticket at first possible moment and investigate the issue.Hello and thank you for contacting us.
Do you have any PHP profiling data? That would come very handy if you do. If not, then I recommend that you create a ticket in our support forum at wpml.org, so that we can communicate securely and exchange information privately.
In order to properly debug the performance issue, we will need at least a database dump and a list of the running plugins and / or special settings (if any).
We need also to know where to visit – which category – so that we can test.