Hello!
Did you try in minimal setup?
I mean, sometimes there can be other plugins or even your theme that could potentially influence the working of a certain plugin.
I understand that you narrowed down the issue to our plugin, but it is still possible some other plugin or custom code in your theme to make it that way.
It is also possible that the product is somewhat corrupt in the database – I suggest testing with a fresh new product.
It is very important if you can to provide as much information for us as possible as it is not possible for me to reproduce the problem in a clean setup.
If you wish, we can try and debug the issue – you just have to open a ticket in our forum at wpml.org – where you can safely and securely provide credentials to access your site and/or if needed a database dump or a clone of your site using the plugin Duplicator.
Hi George,
I have narrowed down this down to a WooCommerce issues.
For more information see:
https://wordpress.org/support/topic/get_available_variations-return-empty-from-woocommerce-3-3-2/
Ben
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This reply was modified 6 years, 1 month ago by Ben Huson.
Thank you for coming back to us with a solution for this issue.
If you have tested that workaround, and you are satisfied with the fix, I guess we can mark this ticket as resolved as well?
Hold on…
On further investigation WooCommerce WPML is running the woocommerce_variation_is_visible
filter at some point affecting the output.
Let me just look into this further before closing.
Thanks
It seems to be a combination of “Show only products with custom prices in secondary currencies” with some other setting on my install. Please close this issue and I will add a new issue if I have further issues.
Thank you