Harshad
Forum Replies Created
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@arrowd Have you performed a conflict test yet?
Try deactivating all plugins except for WP-Optimize and see if you still messages in error log file.
If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.
Please let us know your findings.
@gesundegeschenke Do you have any plugin or in theme settings have lazy load feature enabled, if so could you please disable the lazy load feature in the plugin or theme settings and check if it helps to fix the issue?
@gabrekc Could you send me a copy of your server’s PHP Error log?
You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.Please copy and paste the error to https://pastebin.com and share the link with us.
@the9mm Please only disable cache feature in WP-Optimize and activate it again and check if it helps to fix the issue?
@samdobrow Sorry there was a TYPO, I meant to say there are no options at the moment in WP-Optimize
@samdobrow At the moment there are options to set the permissions in WP-Optimize you can manually set the permissions to 0644 for files and 0755 for folders.
@monterson You’ll have to check with Facebook Pixel plugin authors
@ian_maliseniyahoocom Could you send me a copy of your server’s PHP Error log?
You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.You can copy and paste the error logs to https://pastebin.com and share the link here.
@energytoday Do you have any other cache mechanism on the server? If so could you please disable the cache and keep only WP-Optimize cache on and check if it helps to fix the issue?
@the9mm Could you please try to turn off and on the cache feature? or deactivate/activate WP-Optimize?
If the problem still exists, please submit a ticket here for further investigation
https://getwpo.com/ask-pre-sales-question/@monterson If the plugin is using any cookies, you can exlcude them by adding the cookies to “Cookies which, if present, will prevent caching (one per line)” box in WP-Optimize > Cache > Advanced settings and check if it helps to fix the issue?
@samdobrow At the moment you cannot override the default settings in WP-Optimite
@samdobrow Could you please check the option “Asynchronously load CSS files from Google Fonts” from WP-optimize > Minify > Fonts and check if it helps to fix the issue?
@gabrekc Could you please try to click Cancel button and then try to Preload again and check if the Preload works?
@henk-barreveld We will update you as soon as the new version is released.