Better Notifications for WP Support
Forum Replies Created
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Hi @soolee,
Thanks for continuing to test.It’s possible that Gravity View just isn’t compatible with BNFW as it uses different hooks to add comments rather than the WordPress default ones that BNFW relies on.
Can you test the default New Comment notification on a post instead and see if that works? If it does, I think we have our answer.
Hi @soolee,
Yes, I believe that may be the issue as Subscribers basically only have ‘read’ capabilities.
Are you able to test with another user role to see if it works as intended?Hi @msteidl ,
Thanks for your message.Can you tell me how the password reset emails are being triggered? Is it via the WP login screen, a 3rd party plugin, or via the WP Admin?
Hi @strikesrule,
Unfortunately, I won’t be able to help with your issue – this forum is specifically for the Better Notifications for WP plugin.
If you need WordPress specific help, the forum you’re looking for can be found here: https://wordpress.org/support/view/all-topics/All the best!
Hi @slawek2020,
Did you try the suggestion in my previous message to deactivate and reactivate BNFW to see if it re-creates the option? If it doesn’t, does the issue go away if you add the option manually to your database?
Alternatively, if you have a large database, sometimes this can cause the memory to become exhausted and this error can occur.Please let me know if any of the above helps.
Hi @slawek2020,
Thanks for your message.I haven’t seen this issue before in BNFW but whenever I see these kinds of issues outside of this, it’s usually due to database permissions or some kind of data type issue in the datavbase column or table itself.
It looks like the issue has something to do with an object cache and may be being caused by a caching plugin or service however. You could always delete the option mentioned from the databse directly and disable and re-enable BNFW in case that helps but I recommend taking a copy of the database for backup purposes prior to doing this.<!– wp:paragraph –>
<p>Hi @verhulstvandammevof,<br>No capabilities are specific to sending notifications but there may be a capability added or removed that is preventing a contributor from completing an action which in turn is preventing BNFW from working as expected. Unfortunately, there’s no way to know specifically which one but I would recommend looking at the capabilities of a new contributor on a new WordPress site (one that hasn’t previously had PublishPress installed) to see if you can spot any differences between the two. </p>
<!– /wp:paragraph –>Hi @carmenbischof,
I’m sorry, I can;’t help with this – this forum is specifically for the Better Notifications for WP plugin.
If you need WordPress specific help, the forum you’re looking for can be found here: https://wordpress.org/support/view/all-topics/All the best!
Hi @carmenbischof,
I’m glad this is resolved for you.Please note that this forum is specifically for the Better Notifications for WP plugin.
If you need WordPress specific help, the forum you’re looking for can be found here: https://wordpress.org/support/view/all-topics/All the best!
Hi @colewebdev,
Thanks for your message.This is most likely a PHP timeout issue as opposed to a sending limit imposed by anything else. At least, not that I’m aware of.
You could try switching to an SMTP account isntead of the SendGrid API in Post SMTP to see if more are sent or not. If it’s the same, you could try increasing your PHP timeout or splitting your notification into several, utilising user roles to send it in chunks.Let me know if this helps.
Hi @malens3321,
Thanks for your message.Can you tell me more about how you’re registering users – is it via the default WordPress front-end form, via the WP Admin, or via another method?