averta support's Replies - page 45

Forum Replies Created

Viewing 15 replies - 661 through 675 (of 859 total)

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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Mobile vs. Desktop

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi @shewenttospain,

You are very welcome!

I need to check out the slider to figure out the issue. So please make it live and provide me with the link again.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] How to creat Slider on azra them

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

If you still need help on this issue, please add the slider on a page and provide us with the link. Because it seems that you have replaced Master Slider with another plugin.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Background in slider-info
Plugin Contributor averta support
(@averta_support)

9 years ago
Hi,

Thank you for your compliment. I am glad you have liked Master Slider.

You can do that by adding the below code on Slider Settings -> Slider custom styles:
```
.ms-info {
  background-color: #000;
  opacity: 0.5 !important;
}
```
You are able to change the opacity ( 0 to 1 )

If I could be of any further assistance, please let me know.

Best,
Averta
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] How to creat Slider on azra them

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

Could you please provide me with the link of your website?

And about the 2 options you have mentioned, do you mean Slider sizing method? In free version there is two options available for that.

I will wait to hear from you.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Mobile vs. Desktop

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

Thank you for using Master Slider.

Could you please provide me with the link of your website?

I will wait to hear from you.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Images Not Loading

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi @wordpressnerdsh,

We are really sorry for the inconvenience caused.

We totally understand your situation, and we always try to answer users questions as soon as possible, but it is not possible to assist all the users on specific time in their timezone.

We answered your topic on our pro support forum.
Please check out and let us know if there’s anything else we can do for you.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Master Slider and jpeg compression

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

Anytime.

Yes, it is better to consider the size of your images according the slider size.

If I could be of any further assistance, please let me know.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Resizing for different screen sizes

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

I am glad you liked it so far.

If you are satisfied with Master Slider and our service, please take a moment and give Master Slider a review. We would greatly appreciate it.

Rate Master Slider Free:
https://wordpress.org/support/plugin/master-slider/reviews/

Rate Master Slider Pro:
http://codecanyon.net/downloads

Have a great time!

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] how to replace the twenty seventeen header with a master-slider

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

I did not mean twenty seventeen is not a compatible theme, I meant doing this and changing your header to a slider, can not be easily done on this theme.

I hope they could help you on that.

If I could be of any further assistance, please let me know.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Images Not Loading
Plugin Contributor averta support
(@averta_support)

9 years ago
Hi,

You are using Master Slider Pro.

Please ask your question in pro version support forum. Our support staff are there to help you to get your answer as soon as possible.

Forum: http://support.averta.net/envato/support/item/master-slider-wordpress-plugin/

Registration: http://support.averta.net/envato/registration/

Best,
Averta
- This reply was modified 9 years ago by averta support.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Responsive Images

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

The code I have sent, could resolve the issue 🙂 But you have deleted the code now. Please put that code again as I said on my previous comment, so we could check it out and find out the problem.

I will wait to hear from you.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] how to replace the twenty seventeen header with a master-slider

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

Thank you for choosing Master Slider.

I recommend you change your theme because to do that on twenty seventeen, it is not easy and it requires coding skills.

There is one easy way to do that, but it is not recommended because you will lose these settings after each theme update.

To do so, follow the below steps:

1. Choose the slider you want to have as a header.
2. At the bottom of the page, copy PHP function like the screenshot: http://support.averta.net/en/wp-content/uploads/MasterSlider27.png
3. Go to the folder of your WordPress website, then: wp-content\themes\twentyseventeen\template-parts\header, and open header-image.php
4. In the line 15 replace <?php the_custom_header_markup(); ?> with the php function of your desired slider.
5. Save the file and see the result on your website.
6. If everything works fine and the slider appears at header, now you can change the slider sizing method (it is better to be full-width) and the slider height.

If you have any further questions, please let me know.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider not visible on website

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi Rachel,

It can be cause by your theme error. But could you please put the slider on the page and take a screenshot from the browser console?

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Master Slider and jpeg compression

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

If the picture you have mentioned is from the slider you have sent on the other topic, Master Slider does not resize them. You have set them fit and the size of the picture is not changed.

Please make sure this option is disable:
Master Slider -> Slider Settings -> General Settings -> Automatically crop and resize slider images based on the size above

Please let me know the result.

Best,
Averta

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Resizing for different screen sizes

Plugin Contributor averta support
(@averta_support)

9 years ago

Hi,

Thank you for choosing Master Slider.

To fit the slider on one screen, you have to use full-screen slider and that is one of our pro version features.

Here is our free test drive:
http://demo.masterslider.com/wp/wp-admin/admin.php?page=masterslider

To purchase Master Slider Pro:
https://codecanyon.net/item/master-slider-wordpress-responsive-touch-slider/7467925?ref=averta&ms_ref=purchase

If you have any further questions, please feel free to ask.

Best,
Averta

Viewing 15 replies - 661 through 675 (of 859 total)

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