averta support

Hi,

Thank you for choosing Master Slider.

First of all, please make sure Master Slider is activated. Then check out and see if the id is correct.

If the problem persists, you can provide us with the link of your website on our support forum:
https://wordpress.org/support/topic/the-best-possible-support-on-master-slider-forum/

I will wait to hear from you.

Best,
Averta

Hi,

Thank you for choosing Master Slider.

You are able to use minify plugins such as https://wordpress.org/plugins/bwp-minify/
But please note that we do not recommend minifying javascript, because it can cause conflict.

If I could be of any further assistance, please let me know.

Best,
Averta

Hi,

Thank you for using Master Slider.

Please put the below code on Master Slider -> Slider Settings -> Slider custom styles:

.header-ads-desktop #header-widgets {
  display: block !important;
  float: none !important;
}

Please let me know the result.

Best,
Averta

Hi Valery,

Thank you for your kind words 🙂 I am glad you have liked Master Slider.

Please go to Master Slider -> Slider Settings -> Navigation, and enable this option:
Show background video in mobile devices (Not recommended)

Let me know the result @valery286340.

Best,
Averta

Hi,

Instead of the previous style you have added to Slider Settings -> Slider custom styles, please put the below code:

.ms-slide-info {
  opacity: 0.8;
}

.ms-info {
  background-color: #000000;;
}

I will wait to hear from you.

Best,
Averta

Hi,

I think you have set 100px for height and negative margin for aligning your slide info.
Instead of that, please go to Master Slider -> Slider Controls -> Add new control -> Slide Info, and in Slide Info Control Options, enable Insert slide info inside slider

You can change width, height, and margin in this section, too.

Please let me know the result.

Best,
Averta

Hi,

Thank you for using Master Slider.

Please on your WordPress Admin Dashboard click on Master Slider -> Settings

Go to Advanced Setting Tab and enable Load assets on all pages?

http://support.averta.net/en/wp-content/uploads/MasterSliderSettings-AdvancedSetting.png

If the problem persists, please let me know.

Best,
Averta

Hi @mywishpresentes,

Thank you for using Master Slider.

To put the slide info on the below, you can add the following code on Slider Settings -> Slide custom styles:

@media screen and (max-width: 750px) {

 .master-slider {
   margin: 0 !important;
 }
 .ms-slide-info.ms-dir-v {
     top: 0;
     position: static;
     width: auto !important;
     padding: 0 20px;
 }

 .ms-info {
        margin-top: 20px;
    }
}

.ms-slide-info {
    overflow: auto;
    height: 100%;
}

Let me know if you have any further questions.

Best,
Averta