averta support
Forum Replies Created
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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Video background – please urgentHi,
Thank you for using Master Slider.
You need to use video background. Also, please note that your video does not have black bars. You can upload the video wherever you want.
If you need any further information, please let me know.
Best,
Hi Andreas,
Thank you for using Master Slider.
Could you please provide us with the link of your website?
Looking forward to hearing from you.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] problem with Food Recipe SliderHi Przemek,
I am glad to hear that 🙂
If you are satisfied with Master Slider or our services, please give us a review:
We would greatly appreciate it @pzamorowski.
Please do not hesitate to ask any further questions. I will be happy to answer them.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] AMP compatibilityHi,
It is not possible to do that at this moment. Because Master Slider uses JS to replace images with the blank image.
Our dev team is working on that to show images on AMP.
For now, you can add the images to slide info and hide them on desktop. So they will appear only on AMP.Have a great weekend.
Best,
Hi again,
The slider speed depends on many things, such as the size and optimization of images.
Please do not hesitate to ask any other questions.
Have a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] AMP compatibilityHi again,
Sorry for the delay in responding.
The loaded markup is raw and for all of the sliders, only an image (1kb) is loading. So it does not have much effect on speed and performance.
There is no solution for that, until the slider will be AMP support.Please do not hesitate any other questions.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Thumnail navigation settingsHi,
Thank you for choosing Master Slider and sorry for the delay in responding.
It is possible to do that, but there is a problem with callbacks on Master Slider Free and you need to wait for next update. After that, it will be fixed and we can assist you to achieve what you want.
Thank you for your understanding and patience.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] MP4 video not showing after updateHi,
Thank you for choosing Master Slider.
I could see that. Please make sure you have deleted the cache. If the problem persists, please test it with another browser.
If you still face that issue, you can provide us with the OS, Browser version.Looking forward to hearing from you.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] slider heightHi,
Thank you for choosing Master Slider.
There is an option named auto height. It set the slide size according to the size of background image. You cannot change the size based on the text. The texts will be resized based on the slide.
For more assistance, you can provide us with the link of your website. We will take a look and help you achieve what you want.If you need any further information, please let me know.
Best,
Hi Nik,
Thank you for using Master Slider and your rate. We glad you like our plugin.
If you are using WordPress, there is an option for Slide preloading. If you set it on Load all slides before init, lazy loading will be disabled.If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] problem with Food Recipe SliderDear Przemek,
Thank you for using Master Slider.
Please disable photon addon on jetpack. If the problem persists, please deactivate jetpack and test it again.
Let me know the result.
Best,
Forum: Reviews
In reply to: [Master Slider - Responsive Touch Slider] Issue UpdatingHi @maiev,
Thank you for choosing Master Slider.
We are sorry for the inconvenience caused. However, Master Slider Free auto update is by WordPress and our plugin did not add anything for that purpose. If you face a problem, it could have caused by the hosting.
I would be appreciated if you could explain more.
Looking forward to hearing from you.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Clickable fullscreenHi Sam,
Thank you for using Master Slider.
You can create post slider to get your articles. Post slider is only available on Master Slider Pro.
The visitor cannot choose the mode, but you can change it in the settings and set it to a fullscreen slider. Fullscreen slider is not available on our free version.If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Responive withour thumbnailsHi,
On Slider Controls -> Thumblist/Tabs -> Thumblist/Tabs Control Options, you can choose your desired with on Hide thumblist/tabs for window width less than:
If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Moving arrowsHi,
Thank you for choosing Master Slider.
You can do that by hiding your current arrows (they are images) and add the new ones as layers.
If by vertical order you mean something like this sample slider: http://www.masterslider.com/template/art-blog-sample-slider/ , the answer is yes.If you need any further information, please let me know.
Best,