averta support's Replies - page 27

Forum Replies Created

Viewing 15 replies - 391 through 405 (of 859 total)

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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider not responsive on mobile

Plugin Contributor averta support
(@averta_support)

8 years, 2 months ago

Hi,

Thank you for choosing Master Slider and your nice feedback 🙂

Please note that to create a full-screen slider, you need to use our pro version.

About the resized photos, I think the height should be decreased. However, could you please provide us with the link of your website?
We will take a look to find out the problem.

Looking forward to hearing from you.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] WP Masterslider adds automaticly slider to subnav page

Plugin Contributor averta support
(@averta_support)

8 years, 2 months ago

Hi,

Thank you for using Master Slider.

Please contact your theme support and ask them about it.

If you need any further information, please let me know.

Have a great weekend.
Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Cloned Slide by another admin not shown

Plugin Contributor averta support
(@averta_support)

8 years, 2 months ago

Hi,

Thank you for using Master Slider and your kind comment 🙂
I am glad you like it.

Please go to the slides tab, then check out and see if the eye icon under each slide thumbnail is enable.

Let me know the result.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] What’s the best size for Master Slider full width height

Plugin Contributor averta support
(@averta_support)

8 years, 2 months ago

Hi,

Please disable Auto-height slider on Slider Settings -> General Settings and let me know the result.

Best,

Forum: Reviews
In reply to: [Phlox] Awesome Theme, Flexible Features (LOVE IT)
averta support
(@averta_support)

8 years, 2 months ago
Hi,

Hiding the Burger menu in desktop size can be done easily by using a CSS snippet.
You just need to add the following code:
```
@media (min-width: 768px) {
 .aux-header #nav-burger{
  display: none;
 }
}
```
But if what you are trying to achieve is to switch to the regular menu in desktop size, I should mention that unfortunately it is not possible with the current available options.
I would provide a workaround for you but please notice that the header section is developed using a combination of scripts and it is not an easy thing to do.

Also, please take a moment and head over to our documentation page for navigation and menu, for more information.

http://support.averta.net/en/step/navigation-and-menu/?b=34922,35053

Please let us know if we could be of any further assistance.

Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] image slider at startup

Plugin Contributor averta support
(@averta_support)

8 years, 2 months ago

Hi,

Thank you for choosing Master Slider.

You can add the slider shortcode on any page you want.

Please take a look at this documentation:
http://docs.averta.net/display/mswpdoc/Using+Slider+in+WordPress

If you need any further information, please let me know.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Gap between slider and page content
Plugin Contributor averta support
(@averta_support)

8 years, 2 months ago
Hi,

Thank you for using Master Slider.

Your slider has slide info but it has no content. You can remove it from SLIDER CONTROLS and add a margin-bottom to .master-slider on Slider Settings -> Slider custom styles:
```
.master-slider {
   margin-bottom: 30px;
}
```
If you need any further information, please let me know.

Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] editing not responsive

Plugin Contributor averta support
(@averta_support)

8 years, 2 months ago

Dear Oana,

Thank you for using Master Slider.

I guess there is a conflict between your plugins. 
Please deactivate all the installed plugins, then reactivate them one by one. After activating each plugin, check out and see if the issue persists.

Please let me know the result.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Show only selected slide from thumbnail

Plugin Contributor averta support
(@averta_support)

8 years, 3 months ago

Hi,

Thank you for choosing Master Slider.

We do not have an option to do that on current version. However, you can increase transition speed to, for example, 500. It will be similar to what you have mentioned.

If you need any further information, please let me know.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Master Slider Video Slide Not Working on Mobile.

Plugin Contributor averta support
(@averta_support)

8 years, 3 months ago

Hi Baker,

Thank you for using Master Slider.

Please test another video and let me know whether the problem persists.

Looking forward to hearing from you.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider doesn’t show text properly on mobile

Plugin Contributor averta support
(@averta_support)

8 years, 3 months ago

Hi again,

we cannot assist our Master Slider Pro users here. Please ask your questions on our pro support center:

http://support.averta.net/en/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/en/login/

Our support staff are there to provide you with the best possible assistance, as soon as possible.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Fitting Master Slider within Footer Widget

Plugin Contributor averta support
(@averta_support)

8 years, 3 months ago

Hi again,

Choose Thumblist/tabs on Slider Controls -> Used Controls and change Align control to the left.

If you need any further information, please let me know.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Fitting Master Slider within Footer Widget
Plugin Contributor averta support
(@averta_support)

8 years, 3 months ago
Hi,

Thank you for choosing Master Slider.

Please add the below code on Slider Settings – > Slider custom styles:
```
@media screen and (max-width: 750px) {

 .master-slider {
   margin: 0 !important;
 }
 .ms-slide-info.ms-dir-v {
     top: 0;
     position: static;
     width: auto !important;
     padding: 0 20px;
 }

 .ms-info {
        margin-top: 20px;
    }
}

.ms-slide-info {
    overflow: auto;
    height: 100%;
}
```
Please let me know the result.

Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider doesn’t show text properly on mobile

Plugin Contributor averta support
(@averta_support)

8 years, 3 months ago

Hi,

Thank you for choosing Master Slider.

Please go to each layer on the slides and enable Resizable layer on Style tab.

To remove the title of each slide, you can go to the Misc tab and remove Background image title.

If you need any further information, please let me know.

Best,

Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Responsive slider

Plugin Contributor averta support
(@averta_support)

8 years, 3 months ago

Hi,

Thank you for using Master Slider.

Do you want to create a fullscreen slider?
It will be helpful if you provide us more details or a screenshot.

Looking forward to hearing from you.

Best,

Viewing 15 replies - 391 through 405 (of 859 total)

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