averta support

Hi,

Thank you for choosing Master Slider.

Is your issue resolved? Because we checked out the pages you sent and all of the sliders are working well.

Please elaborate your problem and provide us with the link of the page includes the broken slider.

I am looking forward to hearing from you.

Best,

Hi again @lilach8,

I’m happy to see the issue is resolved. Thank you for sharing the result.

If you are satisfied with Master Slider and our services, please take a moment and give Master Slider a review. We would greatly appreciate it.

Rate Us

Best,


Hi again,

Please go to Master Slider -> Slider Callbacks and Add new callback On slider Init
Check out this screenshot:
http://support.averta.net/en/wp-content/uploads/AddNewCallback-1.png

If you need any further information, please let me know.

Best,

Hi,

Thank you for using Master Slider.

Please add the below code to Slider Callbacks on Slider init:

function(event){
  var api = event.target;
  jQuery('.ms-parent-id-1').find('.ms-thumb-list').insertAfter(jQuery('.ms-parent-id-1').find('.ms-slide-info'));
}

If you know how to code, you can optimize this code 🙂

Have a great time.

Best,

Hi Axel,

Thank you for choosing Master Slider.

Please enable Automatically crop and resize slider images based on the size above. on Slider Settings.

If you need any further information, please let me know.

Best,

Great!

If you want to create a fullscreen slider, you need to upgrade Master Slider to pro version. But in order to use lightbox, you can do that with third party plugins such as prettyphoto, fancybox, etc.
Please check out the below documentation:
http://docs.averta.net/display/mswpdoc/Using+Lightbox+in+Master+Slider

On Master Slider Free, instead if Layer Content tab, go to Video and Link.

Please do not hesitate to ask any other questions.

Best,

Hi,

Thank you for choosing Master Slider Pro.

Unfortunately, we cannot assist our pro users here. Please ask your questions on our Master Slider Pro support center:

http://support.averta.net/en/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/en/login/

Our support staff are there to provide you with the best possible assistance, as soon as possible.

If you need any further information, please let me know.

Best,

Hi,

Thank you for choosing Master Slider.

Please add the below code to functions.php :

function my_masterslider_panel_default_setting( $defaults ){
    $defaults['slideFillMode'] = 'fit';
 
    return $defaults;
}
add_filter( 'masterslider_panel_default_setting', 'my_masterslider_panel_default_setting' );

If you need any further information, please let me know.

Best,