averta support

Hi,

They answered your question.

Sorry for the delay in replying. Due to the high number of tickets, it takes time.

Thank you for understanding 🙂

Have a great time.

Best,

Hi,

Thank you for choosing Master Slider.

The second slider has no size and it is hide. Also, when it is not hide, the image sizes are incorrect. It will be fixed if you resize the images. Please add the below code to Slider Callbacks -> On slider init

jQuery('#but2').click(function(){
  masterslider_instances[0].api.update(true);
  masterslider_instances[1].api.update(true);
});

With this sample code, you can click on button2 and update slider and thumbnails. You can make this code better, or add the button1 to selector, too.

If you need any further information, please let me know.

Best,

Hi,

Thank you for using Master Slider.

Please enable resizable layers for the titles, too. Also, please do not change the texts through text editor. The font size is changed with text editor. You need to do that on the Style tab on the desired layer.

Please let me know the result.

Best,

Hi,

Thank you for choosing Master Slider.

The only way to do that now, is creating two sliders in two languages.

If you need any further information, please let me know.

Best,

Hi again,

Could you please create a new ticket on our support center? To bring more convenience for free users, we are also available on Master Slider support forum. Our support staff are there to give you effectual and prompt assistance:

http://support.averta.net/en/item/master-slider-wordpress-free/

Thanks for understanding.

Best,

Hi @wdevsitegmailcom,

We could not find any shortcode of the slider.
Are you sure you use that on the page?

Best,

Hi,

Thank you for using Master Slider.

Please add the below code to your slider custom style.

.master-slider img {
      max-width: none !important;
   }

Best,