@averta @averta_support
There is no solution to my issue?
Best regards,
Nicola
Hi,
We guess it is a bug. We will investigate it, if necessary, we will fix that and release an update.
Thanks for patience and understanding.
Best,
Hi,
We have tested it and images are generated in the slider size.
It is possible you have a plugin that stops images to generate in the new size.
So please deactivate all the installed plugins (except Master Slider) then reactivate one by one. After activating each plugin, check out and see if the issue persists.
If the problem persists, you can select the default theme and check out again.
Please let me know the result.
Best,
Hi @averta_support
I tried to disable all plugins except Master Slider, I also tried to change the theme (I tried two different themes) but the sliders keep pointing to the full size images (and then resize them via style).
Just to be clear, what I mean is that at the moment it behaves like this:
<img src="https://www.nicolaottomano.it/wp-content/uploads/2018/04/IMG_5850.jpg" alt="" title="" style=”height: 264px; width: 352px; margin-top: 0px; margin-left: 0px;” />
but, what I expect to be done by the “Automatically crop and resize slider images” would be something like this:
<img src=”https://www.nicolaottomano.it/wp-content/uploads/2018/04/IMG_5850_264x362.jpg” alt=”” />
Maybe I’m wrong and the plugin does not do it by itself.
Could you please clarify?
Best regards,
Nicola
Hi,
Sorry for the delay in replying.
As I mentioned, I tried that and everything works fine.
Could you please visit our support forum and ask your question there?
Our support staff are there to give you the best possible assistance:
http://support.averta.net/en/item/master-slider-wordpress-free/
Have a nice time.
Best,