averta support
Forum Replies Created
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Hi,
Thank you for choosing Master Slider.
You need to use a code like the below one, on Slider Callbacks > On slider init :
jQuery('#btn').click(function(){ masterslider_instances[0].api.update(true); });You can change
#btnto any selector you want.If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] MasterSlider CSS overwritten?Hi again,
Please check out all of the slides’ options and make sure they are all the same.
Also, check out the admin preview. Is there a difference between the slides on loading process?Let me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] ResponsiveHi,
Please add the below code to Slider custom styles:
@media screen and (max-width: 750px) { .master-slider { margin: 0 !important; } .ms-slide-info.ms-dir-v { top: 0; position: static; width: auto !important; padding: 0 20px; } .ms-info { margin-top: 20px; } } .ms-slide-info { overflow: auto; height: 100%; }If the problem persists, please let us know.
Have a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Hide Slider on mobileHi,
Thank you for choosing Master Slider.
To hide your slider on the mobile, you can add a classname for your slider (for example: mobile-slider) then add the below code to Slider custom styles:
@media screen and (max-width: 750px) { .mobile-slider { display:none; } }If you need any further information, please let me know.
Best,
You are very welcome @paratrooperoe.
If you are satisfied with Master Slider and our services, please take a moment and give Master Slider a review. We would greatly appreciate it.
Best,
Hi,
Thank you for choosing Master Slider.
Please write the below code:
.slider-ms-info h2, .slider-ms-info a, .slider-ms-info div {color: #ffffff ; font-weight: bold; }If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Can’t get Arrow controls to appearHi,
Please visit our support center and create a new ticket there:
http://support.averta.net/en/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/en/login/Our support staff are there to provide you with the best possible assistance, as soon as possible.
Best,
Hi,
Thank you for choosing us.
Master Slider and Phlox are completely compatible with PHP 7.0. But we do not test 7.1 and 7.2 versions completely. If you downgrade to 7.0, it will be ok.
However, we will fix that issue in the next few days.
Have a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Can’t get Arrow controls to appearHi,
Thank you for choosing Master Slider.
Please go to Master Slider -> Slider Controls and add a new control there. Select Arrows from the dropdown, then you can change each option you want.
If you need any further information, please let me know.
Best,
Please add this code on slider custom style:
.pi-caption { visibility: visible !important; }Have a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Can i translate text layers ?Hi again,
Wherever you want to add the slider, you are able to change polylang shortcode and add another shortcode for the second language.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Pictures doesn’t load on pageHi,
Thank you for choosing Master Slider.
Please deactivate photon from jetpack, also, deactivate all of the lazyload image plugins you have.Let me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Can i translate text layers ?Hi again,
You do not need snippets, you need two shortcodes. Change the shortcode wherever you put second language content.
What plugin do you use for language?Looking forward to hearing from you.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Master Slider GDPR complianceHi,
Thank you for choosing Master Slider.
We collect some data from site owner, not from the site visitors. The collected data include plugin version and the theme the user is using. It helps us make Master Slider more compatible with popular themes.
This data will be stored for 3 years on our server.
We did not test GDPR, but we think it is compatible. Because our plugin does not use cookies.If you need any further information, please let me know.
Best,
Hi again,
They themselves hide it on mobile by adding this:
.pi-caption { visibility: hidden; }To unhide the texts, you can remove the
.pi-captionclassname from that layer.If you need any further information, please let me know.
Best,