averta support
Forum Replies Created
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Hi again,
Please add the below code to slider custom style:
@media (max-width: 767px) { .ms-slide-info h1 { font-size: 22px !important; line-height: 34px !important; margin-bottom: -15px !important; } .ms-slide-info p { margin-bottom: -20px !important; margin-top: 15px !important; } }If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] master slider manage slides gone!!!Hi,
Thank you for choosing Master Slider Pro.
Unfortunately, we cannot assist our pro version users here. Please ask your questions on our Master Slider Pro support center:
http://support.averta.net/en/item/master-slider-wordpress-plugin/
Registration: http://support.averta.net/en/login/Our support staff are there to provide you with the best possible assistance, as soon as possible.
If you need any further information, please let me know.
Best,
Please enable resizable layer option for text layers.
If the problem persists, please let us know.
Best,
Dear Sir/Madam,
Thank you for choosing Master Slider.
It works fine on my device. Could you please provide me with a screenshot?
Looking forward to hearing from you.
Best,
Dear Sir/Madam,
Thank you for choosing Master Slider.
I guess there is a conflict between your plugins.
Please deactivate all the installed plugins except Master Slider, then reactivate them one by one. After activating each plugin, check out and see if the issue persists.
If the problem persists, you can select the default theme and check out again. It’s possible that your theme is causing an issue.Please let me know the result.
Best,
Hi,
Thank you for choosing Master Slider.
There is a custom style with this classname :
.gdlr-slider-itemand that sets Lora font family. Please delete that or change the classname. I guess these styles are on your theme option.If you need any further information, please let me know.
Best,
Dear Dorji,
Thank you for choosing Master Slider.
You can turn off the debug mode and create a slider. When you have at least one slider, this error will not appear.
Also, you can wait for the next version. We will fix this issue.Thank you for letting us know.
Have a great time.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] just one slide at the time?Hi again,
No, it is a carousel and you cannot create that with Master Slider.
Have a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] just one slide at the time?Hi,
Thank you for using Master Slider.
Before purchasing Master Slider Pro, you can take a look at all of the available options on our free test drive:
http://demo.masterslider.com/wp/wp-admin/You can select one of the available templates such as partial ones or staff carousels. Or, change slider sizing method to Boxed and visible nearby slides.
If you need any further information, please let me know.
Best,
Hi again @testugyen,
You are very welcome dear Dorji. We are here to help you 🙂
If you are satisfied with Master Slider and our services, please take a moment and give it a review. We would greatly appreciate it.
Have a great time.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Import & Export not workingForum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Master Slider Glitch HELP!Hi,
Thank you for choosing Master Slider.
Please create a test page and provide us with the link. So we will take a look and find out what exactly is the problem, and try to resolve it.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Import & Export not workingHi,
Thank you for choosing Master Slider.
Please deactivate all the installed plugins(except Master Slider), then reactivate them one by one. After activating each plugin, check out and see if the issue persists.
If the problem persists, you can select the default theme and check out again. It’s possible that your theme is causing an issue.Please let me know the result.
Best,
Hi,
Thank you for choosing Master Slider.
Unfortunately, it is not possible to do that. Maybe we add this feature in the near future.
Thank you for your understanding and patience.
If you need any further information, please let us know.
Best,
Are the sliders that are not loading on the homepage, works fine on the backend? Are you able to Preview the sliders without changing the options (autoplay)?
Please let me know.
Best,