averta support
Forum Replies Created
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Hi,
Thank you for choosing Master Slider.
It is not possible to do that.
If you need any further information, please let me know.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Mixed Content HTTPSHi,
Thank you for choosing Master Slider.
It would be great if you could visit our support center and ask your question there. Our support staff are there to give you the best possible assistance:
http://support.averta.net/en/item/master-slider-wordpress-free/If you need any further information, please let me know.
Best,
Hi again,
We submitted the update. I guess it will be approved and ready to download today.
Thank you for your patience.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] video autoplay don’t workHi again,
Sorry for the delay in replying.
We found out the issue and it will be fixed in one week.
Have a nice time.
Best,
Hi Georg,
Thank you for using Master Slider.
You can change that on Master Slider Settings. Please check out the below screenshot:
http://support.averta.net/en/wp-content/uploads/Screenshot_2018-07-18_10.11.17.pngIf you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] video autoplay don’t workHi again,
Please go to Master Slider and from the Slides tab, select your slide. Then go to Video and Link tab and enable Autoplay video.
Check out the below screenshot:
http://support.averta.net/en/wp-content/uploads/autoplay-video.jpgLet me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] video autoplay don’t workHi again,
The slider works fine for me and it is autoplay. Could you please explain more about the issue?
Looking forward to hearing from you.
Best,
Hi,
Thank you for choosing Master Slider and sorry for the delay in replying.
Do you have an Envato account? You can synch your account to our support center.
If you do not have one, you can register from this link:
http://support.averta.net/en/login/After that, you are able to create a ticket on our support forum.
If you need any further information, please let me know.
Best,
Hi,
Sorry for the delay in replying.
Please choose the slider you want. Then go to Slider Callbacks tab > On slider init and put this code there :
jQuery('#btn').click(function(){ api.update(true); });Please let me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slide Info does not allow swipeHi again Arthur,
As I mentioned in my previous message, it would be great if you could visit our Master Slider Pro support forum.
Our support staff will help you there.Have a nice weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Google PageSpeed and MasterSliderHi,
Sorry for the delay in replying.
As I mentioned, I tried that and everything works fine.
Could you please visit our support forum and ask your question there?
Our support staff are there to give you the best possible assistance:http://support.averta.net/en/item/master-slider-wordpress-free/
Have a nice time.
Best,
Hi,
Thank you for choosing Master Slider and sorry for the delay in replying.
I took a look at your website with iPhone 7 plus. It worked fine for me.
Do you still have problems?
Please let me know.
Best,
Hi again,
Sorry for the delay in replying.
Could you please visit our support forum and ask your question there? Our support staff are there to give you the best possible assistance:
http://support.averta.net/en/item/master-slider-wordpress-free/
If you need any further information, please let me know.
Have a nice time.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Master Slider not responsiveHi,
Thank you for choosing Master Slider and sorry for the delay in replying.
What do you mean by “looking ugly”? Could you please explain more?
Please read this article and follow the steps:
http://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+GuidelineIf you still have any questions, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] video autoplay don’t workHi,
Thank you for choosing Master Slider and sorry for the delay in replying.
I think you have resolved it.
If you have any further information, please let me know.
Best,
