Aspexi
Forum Replies Created
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@webtoffeesupport about this issue, we repeat that. If we use separate Stripe accounts for our multisite installation, if we buy on one site and try to buy on another site with the same account logged in we get error mentioned in this support topic.
It looks like you store customer_id in _stripe_ch_customer_id meta field which is shared for all multisites. Solution would be to add get_current_blog_id() to the meta name so customer_id is always unique per multisite.
Please let us know if you agree with this solution and if you implement it to your plugin. Thank you.
Forum: Plugins
In reply to: [Aspexi Social Media Slider] Facebook data not loadingAs far as I can see our plugin is loading fine on your website now. Closing this ticket.
Forum: Plugins
In reply to: [Aspexi Social Media Slider] Facebook data not loadingHello
It’s because your fanpage https://www.facebook.com/drewnohouse is not visible to non-logged in users. Facebook requires this to allow using likebox. Please check your Facebook Page settings.
All the best
KrzysztofForum: Plugins
In reply to: [Aspexi Social Media Slider] Hide on mobile not workingHi @sandraculi
It looks like the cache plugin is too aggressive and you might need to exclude some areas related to our plugin.
Could you please contact us directly via our website chat or https://aspexi.com/contact/
All the best
KrzysztofForum: Plugins
In reply to: [Aspexi Social Media Slider] Facebook icon is missing before hoverDear Alina
When I access your website for the first time (or via private window), I see multiple JS errors, for example:
“Uncaught ReferenceError: Flatsome is not defined” in woocommerce.js
“Uncaught ReferenceError: Flatsome is not defined” in wishlist.js
When I reload the page, everything seems to work fine, including our plugin.
Moreover, your website is using CDN which can also potentially affect the plugin if not configured properly (although the JS error above is more likely cause of the issue).
Forum: Plugins
In reply to: [Aspexi Social Media Slider] Facebook icon is missing before hoverDear @alinakoz
The button displays most of the time on your website but not always.
I see two potential issues with your website that makes the button not always displayed:
1. JS errors, for example:
“[Phast] Error in eval’ed script: ReferenceError: “grecaptcha is not defined””
JS erros may break other website’s functionalities hence it’s important to fix all.
2. “Optimized with PhastPress”
You are using external plugin that affects the whole website including CSS or iframes. It’s very likely that this plugin changes scripts loads order using lazy load technics, which may break other plugins or external API requests, for example to Facebook.
You can try excluding any our plugin resources in the PhastPress config or temporarily disable PhastPress to see if that’s the cause.
Forum: Plugins
In reply to: [Aspexi Social Media Sidebox] Mobile device issues + app ignore settingsClosing due to inactivity.
Forum: Plugins
In reply to: [Aspexi Social Media Sidebox] Mobile device issues + app ignore settingsDear @zlatus
Feel free to upgrade the plugin to 2.1.14 version.
> When I set to show only timeline – on mobile device is this settings ignored, and is visible timeline and events.
Could not repeat the issue. Can you re-check please.
> When I set don’t show on small screens and simulate it – button is still there.
Fixed.
> Plugin is not responsive – on mobile device the sidebox is too large and I can’t read in it or scroll to left or right.
Related to above.
> When I disable plugin for iPhone, button is still there (safari, google chrome).
Can you check now please?
Forum: Plugins
In reply to: [Aspexi Social Media Sidebox] Mobile device issues + app ignore settingsThank you @zlatus!
All valid comments, we will have a look at those as soon as we can.
If you can just confirm your plugin and WordPress versions please.
Krzysztof (Aspexi)
Forum: Reviews
In reply to: [Aspexi Social Media Slider] The free version is just ZERO usefulThank you for your comment.
There are tens of thousands installations of Free version and we get positive feedback about the Free version.
Some people needs more customizations and they are purchasing the Pro version.
Said that, absolutely most of users finds this plugin useful but thank you again for your comment. If you have any specific comments about what we can add to the Free version while keeping the Pro, we will be more than happy to hear your voice.
Forum: Plugins
In reply to: [Aspexi Social Media Sidebox] Don’t show again checkboxHi @ogessel
Please see our docs https://amarket.pro/downloads/aspexi-facebook-like-box-sidebox-hd/ (the Docs tab) to see explanation and the screenshots.
Hope that helps.
All the best
Krzysztof (Aspexi)Forum: Plugins
In reply to: [Aspexi Social Media Sidebox] Android Mobile and Tablet IssueDear @ogessel
Please check out the latest version where the issue you described has been resolved.
All the best
Krzysztof (Aspexi)Forum: Plugins
In reply to: [Events Made Easy] admin: booking date errorOf course, update is on our todo list. Anyway, we need to sort this issue out first.
PHP 7.0.32
WP 4.9.8
MySQL 5.5.56-MariaDBSorry, yes, events’ dates are fine. Bookings / RSVPs dates are broken.
Custom date setting: D jS M Y
Custom time setting: g:ia
Timezone: utc+0
Week Starts On MondayForum: Plugins
In reply to: [Events Made Easy] admin: booking date errorHi @liedekef
Great job with the plugin.
I’m experiencing similar issue as the author of this topic. Suddenly, about 70% of all bookings got “0000-00-00 00:00:00” values in database for creation_date column. Which obviously broke event’s date in admin and frontend.
Plugin version: 2.0.51
Any ideas how to debug this?
Forum: Plugins
In reply to: [Events Made Easy] Approve, then payWe have tested this and obviously when the payment is not set as an option to pay, the payment link won’t be there in approval e-mail. The goal is to make payment via stripe available after approval, but not before it. Any suggestion for this?