AR Rasel
Forum Replies Created
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Hi @djdavit1990 ,
No worries at all! I completely understand. Let us know whenever you have the time to look into it, and we’ll be happy to assist.
Looking forward to hearing from you!
Hi @procarmanuals ,
Sorry for the inconvenience caused and the late reply.
It seems that the CDN PDF URL has been removed from your previously shared URL. Can you please share the PDF URL again so that we can check this issue again and fix it soon?
Looking forward to hearing from you soon.
Thanks!
Hope you are doing well. Please use the below code where the AMP plugin is loading.
remove_shortcode( 'embedpress' );
remove_shortcode( 'embedpress_pdf' );
remove_shortcode( 'embedpress_doc' );Hope this will help you. Let us know if you need any other help.
Thanks and have a good day!
Hi @wfrmitstaff ,
Hope you are doing well.
It looks like you are referring to the Document Block plugin. Please note that we are not actively developing this plugin, and the last update was released two years ago.
Instead of using the Document Block plugin, we recommend switching to our EmbedPress plugin and utilizing the EmbedPress Document feature. This will provide you with more options for embedding documents, and you should not encounter any issues.
Let us know if you need any assistance with the EmbedPress document feature.
Thanks and have a good day!
Hi there,
Thanks for sharing the URL. Can you please share the page URL from your site, where you added the Better Payment widget and check it? It will help us to investigate the issue properly.
Looking forward to hearing from you soon.
Thanks!
Hi @vasts
Hope you are doing well. I just checked your query. It seems really very strange.
Can you please share a screencast of how you added the coupon code and how you tried it? So that we can check and try to reproduce the issue on our end and help you accordingly.
Looking forward to hearing from you soon.
Thanks!
Hi @igwebprogrammer ,
I’m glad I could assist. Don’t hesitate to reach out to our team if you need help in the future.
If you have a moment, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/better-payment/reviews/#new-post
Your feedback will help us improve and provide even better service.
Thank you! Have a great day!
Hi @igwebprogrammer ,
Sorry to hear that your issue is still not fixed. I’m requesting you to check one more time after deactivating the Elementor caching and also regenerate assets from here: wp-admin -> Elementor -> Tools. Check out this screenshot.
If still it is not working, please reach us here. We will be glad to assist you to resolve this issue quickly.
Thanks for your patience. Have a good day!
Hi @pamhausner
Hope you are doing well. We released a newer version plugin a few moments ago. I’m requesting you update the plugin to the latest version and please disable the Elementor caching from here: Elementor > Settings > Features > Element Caching (make it disable). After that, please check again.
Hope this will work for you. Let us know how it goes.
Thanks!
Hope you are doing well. We released a newer version plugin a few moments ago. I’m requesting you update the plugin to the latest version and please disable the Elementor caching from here: Elementor > Settings > Features > Element Caching (make it disable). After that, please check again.
Hope your issue will be fixed. Let us know the update.
Thanks!
Hi @brucedwilliams,
Hope you’re doing well. We apologize for any inconvenience caused. Since this topic is already closed, we kindly request you to create a new topic. This will help us track and manage the issue more effectively.
Rest assured, we already checked and it is working well on our end. You can check these two links: Link1 and Link2. Please ensure that you are using the latest version EmbedPress plugin on your site.
Thank you.
Hi @onlydexado ,
We’re glad we could assist. Don’t hesitate to reach out to our support team if you need help in the future.
If you have a moment, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post
Your feedback will help us improve and provide even better service.
Thank you! Have a great day!
Hope you are doing well. Sorry for the late reply.
I just checked with your shared URL and from my end it is working well. Please check this screencast: https://d.pr/v/Hea160
Can you please check once from your end with browser incognito or new browser? Hope it will work properly. If still you are facing issues, please share a screencast that how you are getting on your end. So that we can check and help you accordingly.
Looking forward to hearing from you soon.
Thanks!
Hi @juleshe
I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Hi @juleshe,
Hope you are doing well. We didn’t hear from you after my last reply.
Can you please share an update that your issue is resolved or not? We waiting for your update.
Looking forward to hearing from you soon.
Thanks!