AR Rasel

Hi @wijihatmoko,

Hope you’re doing well. Sorry for the inconvenience caused.

I’ve just checked and found the issue. It appears that you’ve enabled Advanced Design for the created notification, and a default link background color has been applied.

To fix this, please set the link background color to transparent by following this screencast: https://d.pr/v/HieTdC, then save the changes. After that, try again; this should resolve the issue.

In the meantime, I’ve already escalated this to our Dev Team. They are currently investigating and will include a fix in an upcoming release.

Please let us know how it goes after trying the steps above. Looking forward to your response.

Thanks!

Hi @wijihatmoko ,

Thank you for sharing the details.

After checking, I noticed an error (https://d.pr/i/2cr6WS, https://d.pr/i/sfmtFy) on your site. It appears that you’re using Cloudflare, and it’s currently blocking our API requests—this is likely the reason you’re experiencing issues.

To resolve this, please whitelist the following API URL in your Cloudflare settings and then try again. That should fix the problem.

https://[your_site_URL]/wp-json/notificationx/v1/notice/?frontend=true

Let us know how it goes or if you need any further assistance.

Thanks again!

Hi @bmd9999,

We’re glad we could assist. Don’t hesitate to reach out to our team if you need help in the future. I’m closing this topic as resolved.

If you have a moment, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/embedpress/reviews/#new-post

Your feedback will help us improve and provide even better service.

Thank you! Have a great day!

Hi @bthompson1755 ,

Sorry for the inconvenience, and thank you for sharing the details.

We have successfully reproduced the issue and have already escalated it to our Dev Team. They are actively working on a fix, and we’ll share an update with you as soon as it’s resolved.

We appreciate your patience and understanding!

Thanks!

Hi @naloos ,

I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Hi @smwordpress ,

Thank you for reaching out. We sincerely apologize for the inconvenience.

The issue with Essentials-Addons.com has been resolved, and everything should now be working properly. You should be able to download the latest version of the plugin and connect your websites without any issues.

<span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>If you’re still having trouble, please don’t hesi</span>tate to contact our team here. We’ll be happy to assist you and resolve the issue as quickly as possible.

Thanks for your patience!

Hi @naloos

Hope you are doing well. Sorry to hear that you are facing issues.

Please download the Dev version plugin from here and install it on your site. After that please reconnect your Social Profile/Page and then retry. Hope your issue will be fixed.

If you are still facing the same issue, please let me know which Social Media you are connected to, and then try to create a post and face the issue. So that we can check and help you to fix it quickly.

Looking forward to hearing from you soon.

Thanks!

Hi @djdavit1990 ,

No worries at all! I completely understand. Let us know whenever you have the time to look into it, and we’ll be happy to assist.

Looking forward to hearing from you!