AR Rasel

Hi @juleshe,

Hope you are doing well. Sorry for the inconvenience caused.

I just checked your shared error message. It seems really very strange. Can you please check after clearing your website and browser cache? And also regenerate assets from the Elementor and Essential Addons plugin end.

If still you are facing the same issue, you can disable the caching plugin once and then recheck. Hope your issue will be fixed.

Meanwhile, you can share your WordPress site’s health information from here: Elementor > System Information. And you can share the details using Pastebin.

Looking forward to hearing from you soon.

Thanks!

Hi @motk88

You are welcome. I’m assuming that your issue has been fixed. Don’t hesitate to reach out to our support team if you need help in the future.

If you have a moment, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

Your feedback will help us improve and provide even better service.

Thank you! Have a great day!

Hi @ady66,

We have added a fix to our Dev mode. Please download the Dev version plugin from here and install it on your site.

After that please make one change on the button URL. You need to add one dot before the URL as shown in this screenshot. And then retry once.

Hope this will help you. Let us know how it goes.

Thanks!

Hi @ady66,

Hope you are doing well. Sorry for the inconvenience caused.

I just checked your shared issue on my side and found the issue. I’m forwarding this to our Dev Team. They will look into this issue and we will try to fix this issue as soon as possible. After fixing this we will share an update with you don’t worry.

Thanks!

Hi @mdghion,

Hope you are doing well. We haven’t heard back from you since my last reply. We are waiting for your update. Let us know whether you’re still facing the same issue or not.

Looking forward to hearing from you soon.

Thanks!

Hi @deanegonzalez,

Sorry for the inconvenience caused. I just checked your site, it seems really very strange. Can you please check and ensure that you have disabled the Mobile Visibility option from the notification settings?

To check this, please edit your create notification and navigate to Customize > Appearance > Mobile Visibility. If this option is checkmarked, please uncheck this field (https://d.pr/i/Xfup6R) and update the settings. After that, please check once. Hope your issue will be fixed.

Meanwhile, while checking your site, I’m getting some console errors coming from Revolution Slider. Please check this screenshot. Please check this as well from your end.

Let us know the update. Thanks!

Hi @1wweb,

Hope you are doing well. Sorry for the inconvenience caused.

I just checked by adding a PDF file as an attachment. I found the PDF file shared as an attachment to the customer. You can check this screenshot. You can try once from your end as well. Let us know if you are facing any issues.

And for the attachment PDF preview on the Editor Panel, I found this issue. I am checking this issue with our Dev Team and hopefully, we will fix this as soon as possible. We will inform you, don’t worry.

Thank you for sharing your valuable feedback with us. We’re constantly working to improve our plugin and make it better for our users. If you have any feature requests or additional suggestions, please feel free to share them with us here. We’ll gladly review them and aim to implement those in future updates.

Looking forward to hearing from you soon.

Thanks!

Hi @tomislo,

Hope you are doing well.

Can you please inform me that is the shared information helps you or not?

Let us know the update. Thanks!