Facundo A.
Forum Replies Created
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Hi there,
I have tried to replicate the issue you mentioned in my local site, but for me, it was working correctly.
I suggest you try to disable the other plugins, except for WooCommerce, and check if the plugin is working correctly.
Then, if it’s working, you should re-enable the rest of the plugins one by one until you find the one causing the issue.I’ll remain to your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Character Limit for Text Input MissingHi there,
Unfortunately, it isn’t possible to limit the characters in a text input in the newer version of the plugin.
The image in the documentation seems to be from the premium version, and we will fix it to prevent any confusion.Sorry for the misunderstanding.
I’ll remain to your disposal.Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Error in consoleHola,
Acabo de revisar el código en mi sitio local y no he tenido problemas.
Por favor, verifica que ha agregado el código en el archivo functions.php de tu tema actual, y que el código esté copiado correctamente.Quedo a tu disposición.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Filter mobile responsiveHi there,
Unfortunately, it isn’t possible to do this with the free version of the plugin.I’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Set default value of filterHi there,
Unfortunately, it isn’t possible to set a default category or term to the filters in the shop page.I’ll remain to your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Badge Management] Oxygen Builder and YITH BADGE DIDNT WORKHi there,
Since Oxygen doesn’t follow WooCommerce standards, you will need to install the plugin in the link below, which contains a code to show the badges in the product thumbnails.
Link: https://we.tl/t-3zXjj3XwXELet me know if this helped you.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Error in consoleHi there,
Please add the following PHP code and then check if the issue is solved:if( ! function_exists( 'yith_wcan_content_selector' ) ){ function yith_wcan_content_selector( $selector ){ $selector = '#main-content'; return $selector; } add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' ); }I’ll be looking for your reply.
Hi there,
I checked your site, and there seems to be an issue with the sidebar in the page you mentioned, which is preventing the buttons from being clicked.
You can try to add the following CSS code in Dashboard > Appearance > Customize > Additional CSS to solve the issue:.widget-area.sidebar { position: initial !important; }If you still have issues, you could disable one by one your plugins and theme to find what’s causing the conflict.
I’ll wait for your reply.
Hi there,
I checked your site, and it seems that some plugin or the theme is preventing our plugin from adding the add-ons to the cart.
In order to discover what’s causing the conflict, you could disable one by one your plugins and theme.I’ll wait for your reply.
Hi there,
I tried to check the page you sent, but I didn’t see the plugin active.
Please enable it, and let me know so I can check the issue.I’ll be looking for your reply.
Best regardsHi there,
You can do it directly from our site using the account you used to buy the plugin.
Since I see that you have already fixed the issue, I will mark this topic as resolved.Best regards
Hi there,
Sorry to hear that. If the plugin has been deactivated, there shouldn’t be any filter left.
If you prefer, you can create a new topic in the support forum and share the link to the page with the issue so we can check it and see if it can be solved.Let us know what you decide to do.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Why don’t the filters appear?Hi there,
Thanks for contacting us!
If none of the products in the WHYNOW Jewels page have the attributes in the filter Collezione Marco Bicego, then the filter won’t be shown.Please check it and let us know.
Regards.Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Multiplied PricingHi there,
Thanks for contacting us.
Could you share the link to the product with the issue so we can see it?Hi there,
For what I saw in the screenshot and in your site, this is just another filter that you had set up as a widget in the sidebar (probably an older filter that you didn’t remove).
I suggest you check the Appearance > Widgets page in your dashboard and see if you can find it and then remove it.I’m looking forward to your response.