Antonio Candela

Hello @rumpel2116 ,

I have performed some tests to find a workaround for this issue, and I believe I have found a simple solution that doesn’t involve adding any scripts but instead uses the hubspot form shortcode (I used their form from Elementor as an example).

I used the “Block a script, iframe, or plugin” feature in the Script Center enabling only the placeholder check and adding the class “hbspt-form.” This allows Complianz to apply a placeholder directly to the class blocking it. Please take a look at this video where I demonstrate this issue: https://www.dropbox.com/scl/fi/y49kqc2vazwvo33ejfsjb/Screen-Recording-2024-09-05-12-06-31.mp4?rlkey=shbvfzefaht5zi1knos5ag6y2&st=121104bf&dl=0.

Please let me know how it goes.

Hello @hebhansen ,

Thank you for reaching out.
The issue might be related to the way our legal pages are generated, using a single shortcode, which pulls in the text dynamically.
In this case, I suggest creating a duplicate of the page but de-synchronized, you can learn more following this guide: https://complianz.io/editing-legal-documents/. You can then adjust the content and appearance as needed on your page while setting up redirects to the synchronized page. Consider to use a url redirect plugin if needed.

Looking forward to hearing you.

Hello @bennipg ,

In this case, you can try blocking that specific URL since you’re using a plugin that loads a youtube-nocookie.com URL, which is probably why the Youtube service in Complianz isn’t working.

You can do this by using the “Block a script, iframe or plugin” feature by navigating to Integrations > Script Center. Try blocking this URL: https://www.youtube-nocookie.com/. You can apply a cookie category to this and also add a placeholder. You can learn more by following this guide at point 3.2: https://complianz.io/integrating-plugins/.
Do not forget to clear the cache once done.

Looking forward to hearing you soon.

Hello @sonjamae ,

Thank you for your patience. I’ve created a task to our developers to see if it’s possible.

I’ll update you as soon as I have some news.

Hello @jasminekay,

Thank you for reaching out.

Yes, it is possible. Since the “Manage Consent” button is overlapping with other content on the page, we need to disable it first. You can disable the “Manage Consent” button by going to Complianz > Consent Banner > General > Manage Consent Display Options > “Hide Everywhere”. Here’s a screenshot for reference: https://prnt.sc/SFHvYOPBYFgP.

Once this is done, you can add a custom HTML button in the footer that will act as the original “Manage Consent” widget but in the form of a button, here’s the code:

<button class="cmplz-manage-consent">Manage Consent</button>

Hope this helps!

Hello @bennipg ,

Thank you for reaching out.

The feature you’re looking for can be achieved with Complianz by enabling the YouTube service. You can do this by navigating to Integrations > Services > YouTube. It’s also possible to enable a placeholder for this specific service, but be aware that it might not work due to theme incompatibilities. If you encounter this issue, try enabling the disable placeholder insertion by going to Tools > Placeholders > Disable Placeholder Insertion (here’s a screenshot for reference). This can resolve styling issues with iframes that sometimes conflict with the theme’s styling.

However, simply enabling the YouTube service should work fine for your needs.

Please keep me updated.

• This reply was modified 1 year, 9 months ago by Antonio Candela. Reason: typo

Hello @auslandszeit ,

Thank you for reaching out.

I checked your site, and currently, the form seems to load every time, regardless of whether the cookies are accepted or not. I assume you’ve temporarily disabled the integration.

To troubleshoot this, you could try not inserting the div class inside the ingration, it’s worth a try. Additionally, it’s possible that the div class="iaz-wayers-form" is being preloaded by Autoptimize (please check this screenshot https://prnt.sc/loXvZHB-FtuN), which might prevent the actual changes from showing. I suggest temporarily disabling Autoptimize while you test this. Once done, clear the cache and re-enable Autoptimize.

Keep me updated.