Antonio Candela
Forum Replies Created
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Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Website showing pirated softwareHello @vanektomas ,
That’s great to hear!If you have more questions about Complianz, feel free to open a new thread. We’ll be glad to help you.
Wishing you a great day!
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Website showing pirated softwareHello @vanektomas ,
I’m sorry to hear that, could you please try again deleting the service and the cookies? Then run the scan and sync the cookie list again.
Thanks in advance.Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] ComplianZ and Wordresse 6.7.1Hello @plop6901 ,
Thank you for reaching out.It does! The only thing you might notice, if you have debugging enabled, is a notice in the debug log. We have made an article explaining why the above warning appears while we are addressing it. You can read it here: https://complianz.io/about-function-_load_textdomain_just_in_time-was-called-incorrectly/.
If you have more questions about Complianz, please feel free to open a new thread. 🙂
Best regards,
AntonioHello @volkmar-kantor ,
Thank you for reaching out.We have put a notice in the dashboard referring to this warning in particular that links to this guide: https://complianz.io/about-function-_load_textdomain_just_in_time-was-called-incorrectly/. Additionally, do you have debugging enabled on the production environment? Please consider that this happens only on those sites with debug enabled, so you might consider disabling it if you don’t need it.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Website showing pirated softwareHello @vanektomas ,
They told me that they have removed the domain. Could you please check it out and confirm?Thanks in advance!
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Website showing pirated softwareHello @vanektomas ,
Thank you for reaching out.
I have created a task to our developers to request the removal of the notice on https://tomasflasar.cz/. I’ll keep you updated as soon as I have any information!Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Login Error if plugin is deactivatedHello @alistairgd ,
Thank you for reaching out. I’m sorry to hear that. Have you tried clearing the cache (even the backend one) of your site to double-check? Are the logs showing anything related to that when someone accesses the site? Is there anything showing in the console?
Please let us know so we can define the issue and find a solution.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Stuck on Complianz pageHello @tobyw7 ,
I’m really sorry to hear that. Could you please reach out to our ticketing system available on our site? We would like to review this error to understand why it is occurring.
Best regards, AntonioHello @ventio ,
I am glad to inform you that a fix is coming in the next patches of the plugin. When we release the fix, it will be mentioned in the changelog.Best regards, Antonio
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Had to remove pluginHello @d_bowyer ,
I’m really sorry to hear that. Could you please reach out to our ticketing platform? Our developers would like to check your issue to find the cause and solve it.Thanks in advance.
Hello @griotta ,
We have verified that your question is related to a Premium Account on our site and writing questions or replying here on the WordPress forum may violate WordPress guidelines: https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products.
For support and assistance of Premium users, you need to contact us via our ticketing system on our website.
Further details here:**PLEASE READ BEFORE YOU POST AN ISSUE**
Thank you for your cooperation!Hello @ipatchz ,
Thank you for reaching out.
I have reached to a developer about this matter, and he mentioned that the issue might be due to too many arguments on the Vimeo URL, creating a problem with the regex. Could you please try using a URL with fewer arguments to see if the error reappears? If it doesn’t appear, we can review the current code to sort out the issue.
Thanks in advance, looking forward to hearing from you.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] GA4 cookie behaviour with ComplianzHello @griotta ,
Yes, it’s completely normal and intended to work like that. The cookie will be placed after the user has interacted with the banner and made a choice. Please also note that functionality_storage and security_storage aren’t cookies; they are consent signals for Consent Mode V2.If you have more questions about this, please reach out to our Premium Support available on our website. We’ll be fully able to assist you there. As a premium customer, we cannot help users here due to forum guidelines, so I’m closing this ticket.
I hope you understand.
Best regards, Antonio
Hello @baboehm ,
Thank you for reaching out.
Usually, these kinds of errors arise from a caching plugin. In this case, the site is being cached entirely, including JS and CSS, which is not best practice. Please try excluding Complianz or disabling Autoptimize to see if that solves the issue.Please let me know, looking forward to hearing from you.
Hello @cjgvd ,
Thank you for reaching out.I indeed see the error, and when I open the console, I notice a JSON error causing this issue, here’s a screenshot: https://prnt.sc/f6VwaMM30HVm. Could you also share with us the list of the installed plugins?
Please note that the REST API can’t be limited only with security plugins but also with caching plugins for example, so it might be useful to check out that too.Alternatively, you can reach out directly to us through our ticketing system on our website so we can have a closer look at the issue.
Best regards, Antonio