Antonio Candela

Hello @mxfx ,

I’m truly sorry for any inconvenience caused with the latest update. It’s not our usual practice to redirect the entire dashboard to our plugin. We understand how disruptive this can be, and we sincerely apologize for the trouble it has caused.

We’re actively working on a fix, and an update with the final solution to this issue will be released next week. In the meantime, we remain at your disposal for any further assistance you might need.
Once again, we apologize for any inconvenience this has caused, and we appreciate your patience and understanding as we work to resolve it.

Best Regards,
Antonio

Hello @grinder100 ,

Thank you for reaching out.
I’m sorry for the inconvenience caused by this notice. We kindly ask you to clear the log. We are working on a complete refactor of the plugin that aims to fix this issue. We ask for a bit more patience, as we are close to releasing the refactored versions. We explain this issue in this article:https://complianz.io/about-function-_load_textdomain_just_in_time-was-called-incorrectly/

I hope you understand. Wishing you a good day!

Hello @pwhenderson ,

Thank you for reaching out and for your feedback.

We have checked the REST API on cookiedatabase.org and discovered that it was down. We have now restored it and double-checked everything inside the plugin to ensure it works properly.
If you still see the issue, please clear your browser’s cache, it should work right away.

I hope this helps, and we apologize for any inconvenience caused.
Best regards,
Antonio

Hello @laocat21 ,

Thank you for reaching out and for your feedback.

We have checked the REST API on cookiedatabase.org and discovered that it was down. We have now restored it and double-checked everything inside the plugin to ensure it works properly.
If you still see the issue, please clear your browser’s cache, it should work right away.

I hope this helps, and we apologize for any inconvenience caused.
Best regards,
Antonio

Hello @nikov ,

Thank you for reaching out. I’m sorry to inform you that Complianz loads only one GA/GTM at a time. However, you could set up both of your GAs using Google Tag Manager as explained in a guide like this.
Alternatively, you could manually insert the code in the header as you have done in the past and select “No” for “Do you want Complianz to add Google Analytics to your website?” in Wizard > Consent > Statistics configuration. In this way, you will have your own configuration and Complianz will manage the consent.

I hope this helps!

Hello @marypop ,

Thank you for reaching out. The import/export feature is still available. If you are unable to use it, something may have gone wrong and it needs to be checked out. Due to the Forum guidelines, we cannot assist Premium users here. We kindly ask you to read this thread so you know where you can reach out to us a Premium user: https://wordpress.org/support/topic/please-read-before-you-post-an-issue-7/.

I hope this helps.
Best regards,
Antonio

Hello @valucky,

Thank you for reaching out and for installing our plugin! Regarding your questions:

1. The top grid with the empty grid is the one destined for the manage consent title, which is currently set to hidden. You can use this CSS to make it disappear:

.cmplz-divider.cmplz-divider-header {
  display: none;
}

2. The translations for the Hungarian language are currently missing. They are waiting to be approved and we are going to check them soon. In the meantime, if you could contribute to the missing translations, the entire Complianz community would greatly appreciate it. Here’s the WP translation platform: https://translate.wordpress.org/projects/wp-plugins/complianz-gdpr/
   In the meantime, you could use Loco Translate to change the plugin’s language.

I hope it helps!
Best regards,
Antonio

Hello @gizypl ,

We apologize for any inconvenience you may have experienced. It seems there might have been a misunderstanding. We assure you that we do not force anyone to make purchases through our services, and we only advertise our products in light and non-intrusive manner.

We are here to understand and resolve any issues you may have encountered. Please feel free to reach out to us with more details, and we will be happy to assist you.

Best regards,
Antonio