Cristián Lávaque
Forum Replies Created
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> I am also having this issue, new users (manually created) or imported are not getting confirmation emails of their accounts.
When you import with s2Member Pro, no emails are sent to the users about it, you’ll have to email them separately.
If you create his account with WordPress, you need to check the “Send Password” checkbox to have WP send him the New User email.
I hope that helps. 🙂
> I’m actually getting that with every single transaction. The email never goes out and I have to then manually create the user in WordPress and add them and contact them etc. even though they setup the Paypal payment and go through that.
Okay. Did you answer/do what I said in my previous reply? If not, please do so and let me know the results. 🙂
> I suppose we could generate two different membership buttons
Right, you’d have two separate buttons: one selling the monthly subscription, the other selling the year buy-now.
> but it’d be nice to have an opt out button of some sort once you hit the paypal checkout
I’m not sure I understand. Do you mean changing from one to the other, ending the monthly subscription to pay a full year in advance?
That’s great! Thanks for the update. I’m glad you sorted it out. 🙂
> Please delete my post once you see the link
I can’t delete posts. Maybe you can edit it since it’s yours. Otherwise you’ll have to ask a moderator. :/
I copied the link and will reply a bit later.
> Yes s2 is working correctly in that manner. I can access that URL when I am logged in on mobile version. It just doesn’t want to work when it is embedded on a page…
How are you embedding it? Can I see the code? A link to the page would help us see what you see. If it’s a protected, you could create a test page and reproduce the problem there with a sample video clip for us to see the problem.
What OS and browser are you using when you have that problem?
> Here is the link
Thanks. That must have been in the next release after Jason’s post there.
s2Member doesn’t have a feature like that, free or paid. But it’d be possible to do it…
If you have s2Member Pro, you could export all users, and edit their EOT times to what you want, and then update them in bulk. http://www.s2member.com/kb/importing-updating-users/
You could have a customization on your site that checks users’s registration times and sets the EOT time based on that, too. See:
http://www.s2member.com/kb/roles-caps-via-php/
If you don’t know how to do this, you could post the job in a freelancers site like oDesk, Freelancer or Rent-a-Coder.
I hope that helps. 🙂
> for both s2Member and s2Member-pro [WARNING] Plugin Directory Checksum (s2member) I reinstalled both plugins and got the same message.
Keep trying, you shouldn’t be getting that warning if all the files in the folder are a good copy of the ones in the zip.
You can try getting the zip file again, in case the problem’s there. And upload them via FTP with a good client like FileZilla. Maybe that helps.
> I do not want to enable logging because my site is live and present users information will be vulnerable.
No, it’d be fine. It’s there to be used in cases like this when you need to troubleshoot. Just remove the logs after you’re done and things are running well.
> I am not getting the “New User Notification” email.
Do you mean the one here? WP Admin -> s2Member -> General -> Email Config. -> New User -> Admin. Notification
I don’t know why other emails from WordPress would be going out, but not that one…
You can use the plugin suggested here to see if the email is even being sent: http://www.s2member.com/kb/troubleshooting-email-delivery-problems/
If it is, but it’s not getting to your inbox, maybe it’s being caught as spam by a filter?
If you try to load the file, can you access it?
[video src="http://yoursite.com/wp-content/plugins/s2member-files/subdirectory/filename.mp4" /]
I know you probably have it in an S3 bucket, but that should still work. WP Admin -> s2Member -> Downloads -> Mod Rewrite
If you haven’t yet, could you please do these? http://www.s2member.com/kb/common-troubleshooting-tips/
> I read a support article with somebody resolving the sub directory steam issue back in 2012 but maybe this update was never implemented for mobile versions.
Do you have the URL to it?
> they are not getting a confirmation email from our site. They are also not receiving their password.
Please try the tips here: http://www.s2member.com/kb/troubleshooting-email-delivery-problems/
If those don’t do it, try these too: http://www.s2member.com/kb/common-troubleshooting-tips/
Keep logging enabled too, please. Does the IPN entry for the transaction mention the Signup Confirmation Email having been sent? WP Admin -> s2Member -> Log Files
> Why is it saying “Duplicate IPN” or “Not processing”?
Sometimes s2Member gets the same notification twice, so the second one needs to be ignored.
Are you getting that with every transaction or just sometimes?
You can give it a try…
Just keep in mind that the search for it will work with fields in the users table. So things from usermeta, e.g. custom profile fields, are yet not included.
Thanks for the update. I’m glad you found where the problem is coming from.
No, I don’t know much about it, so I can’t really say… :/
I’ll ask Jason if he knows.
Thanks for the update. I’m glad you sorted it out. 🙂
Great! 🙂
Actually, you don’t need to do the else with a nested if. You could just have the if’s one next to the other. Either one works, but it’s probably easier to write/read it like this:
[s2If php="S2MEMBER_CURRENT_USER_SUBSCR_GATEWAY === 'paypal'"] [s2Member-Pro-PayPal-Form update="1" desc="Update your billing information." accept="paypal,visa,mastercard,amex,discover,maestro,solo" default_country_code="" captcha="0" /] [/s2If] [s2If php="S2MEMBER_CURRENT_USER_SUBSCR_GATEWAY === 'authnet'"] [s2Member-Pro-AuthNet-Form update="1" desc="Update your billing information." accept="visa,mastercard,amex,discover" default_country_code="US" captcha="0" /] [/s2If]