andyward75
Forum Replies Created
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Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Unable to Display DashboardAny other thoughts on this please?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Unable to Display DashboardOK, I did all that but after activating the plugin, I was not presented with any “Set Up Jetpack” button – just a standard wordpress message saying that the plugin had been activated, I repeated the exercise, just to ensure that I had followed all steps correctly and had the same result. Upon revisiting the Jetpack > Dashboard > Connections I note that the site was already back connected without me doing anything. The problem persists.
Thanks
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Unable to Display DashboardAdditionally, on the same site, if I try and activate Boost then I get a blank grey page with a whit message box stating “Sorry, you are not allowed to access this page.”
When I do this on other sites, I get through to where I should. I am logged in as an admin.
ThanksForum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Unable to Display DashboardSorry, I thought that I could attach a file. Error shown below.
Jetpack encountered an error and was unable to display the Dashboard. Please try refreshing the page. https://jetpack.com/redirect/?source=jetpack-contact-support&site=friendsofhoverugby.org.uk
Forum: Plugins
In reply to: [TablePress - Tables in WordPress made easy] CSS StylingThanks for all that and, yes, you are correct. I should use a column block. Thanks for pointing that out.
Kind Regards
Thanks for the quick reply – much appreciated. I have now contacted support and have resolved the problem by using the Envira tools piece and “Fix Migration”.
Many thanks
I will contact you via email, but I am happy that I have overcome the issue but I do have a few comments for you. I am happy for this to be closed.
Many thanks @bmilligan15 for your help and assistance
Regards
Forum: Fixing WordPress
In reply to: Media Library and Image FilesOK man thank you very much indeed, Your insight has ben invaluable. I did a bit of searching and found a plugin called Resize Image After Upload which I installed. You set your maximum sizes (1200×1200) I chose NOT to force jpeg compression but did choose to convert PNG to JPG.
Anyway, I then deleted all the images and reloaded with the resize. It worked like a dream and I have now recreated the gallery and updated the page and all errors have gone away.
So, I am happy to close this but a big thanks to @littlepackage for all help, persistence and knowledge. Much appreciated.
I’d be happy to, but I can’t find out how to? I went back to enviragallery.com, logged in but seem to be in an eternal loop. I click support and end up at contact. So you click submit a ticket and you get sent to look at documentation. How do I find my ticket?
Thanks
Forum: Fixing WordPress
In reply to: Media Library and Image FilesOh, I think you have something there. I was solely focusing on the size of the file. Image 1 (which loaded with no issues) is 1169KB but has pixel dimensions of 5469*3648 at 300dpi.
Image 2 (which would NOT load properly) is only 888KB with pixel dimensions of 8192*5464 again at 300dpi.I suspect that if I look at every one of the images then I will find some sort of sweet spot that gives me a chance.
On a side note, I noticed that when I converted them all to .PNG (just to try) the .PNG images were both far larger KB (18238kb and 18980 kb respectively) I take it that .PNG and photos are not a good mix? The pixels are pretty much the same as before as I only cropped the photos an absolute minimum.
Is 2560 pixels a limit that is known about? Is it 2560*2560 do you think? Any idea of where might have more info. Obvs, I will google.
And many thanks
Forum: Fixing WordPress
In reply to: Media Library and Image FilesOh! I have some news that perhaps points more directly to Envira. I started off with a test page and created a native WordPress gallery of some of the offending images. That worked. So, I then created a further native gallery of 30 of the 31 images (I must have deleted one). I published the page and all was good.
So, next I went back to the REAL page and added a second gallery (but native) to the page and that would then update and display.
I also changed the featured image to one of the rogue ones and, again, all went well.I tried Nextgen as well to see how that works as the native WP galleries are no good. I created a Nextgen gallery of the 15 images, added that to the page and all was good. So, I then added all the rest of the images to it and tried that.
I had to re-add one image that I deleted and when I uploaded that via Nextgen – I got the same message:
“The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2,560 pixels”
SO, there is STILL an image upload problem, but Nextgen could import the images and display them whereas Envira could not. Note: If the image had failed to upload properly (image display was just a placeholder) then Nextgen could do nothing with it as well. I had to close the page.
So, for me, this is looking like a problem with Envira as well as, possibly, the underlying images. Maybe the latter is causing the formerForum: Fixing WordPress
In reply to: Media Library and Image FilesOK. No, I certainly didn’t upload the images again. I had two galleries 1 Good (16 images) and 1 bad (31 images the original 16 and the second batch of suspect). All I did was load the gallery into a page.
I will, for sure, contact Envira although I can’t help feeling it is the actual images that are rubbish (Can you analyse a jpeg anywhere?).
I was thinking overnight that maybe I should take the gallery out and see what happens if I just have an image in the page? if so, then keep adding them until whatever.
I also have other WP sites that I could try uploading those images to and see what happens.I can confirm that the host reports no issue with mod_security
Forum: Fixing WordPress
In reply to: Media Library and Image FilesAmazingly, their chat option was open so I got dealt with much more quickly. They have changed to 64M (for the file size) 128M (for the post size) 300 (for the execution time) and the files was left at 20 (apparently a server setting and not able to be different)
So, with all the changes, I tired the last bit again – use the 31 image gallery. Maybe I should delete the images from the Media Library and try it all over again? Do you have any thoughts on this?.
Many Thanks
Forum: Fixing WordPress
In reply to: Media Library and Image FilesOK, many thanks. I will contact them now.
Forum: Fixing WordPress
In reply to: Media Library and Image FilesMany thanks for the help. I have downloaded the plugin you suggested and it reports as per the attached (general overview).The specific items you mention are:
upload_max_filesize 512M
post_max_size 128M
max_execution_time 3000I also noticed this setting and it seems connected so I include for info.
max_file_uploads 20 – 20 what? files? per what? Seems low to me.If I’m honest, I must say that I am a little puzzled why smaller images are rejected yet larger ones seem to get through unscathed. Or is it more complicated than that?
I will await any response to this before asking them about mod_security because they are so crap at responding that it is best just putting things into one post.
Once again. Many thanks for you assistance thus far. I don’t seem to be able to attach an image so, I put a copy/paste below.
`Variable Name Value Variable Name Value
OS Linux Database Data Disk Usage 54.4 MiB
Server Apache Database Index Disk Usage 12.6 MiB
PHP v7.4.28 MYSQL Maximum Packet Size 256.0 MiB
MYSQL v5.7.37-cll-lve MYSQL Maximum No. Connection 250
GD 2.2.5 MYSQL Query Cache Size 1,024.0 KiB
Server Hostname brightpropertymanagement.com PHP Short Tag On
Server IP:Port 92.205.9.142:443 PHP Max Script Execute Time 3000s
Server Document Root /home/vvdl2pk9pdk0/public_html PHP Memory Limit 512.0 MiB
Server Date/Time 3rd May 2022 @ 6:34 pm PHP Max Upload Size 512.0 MiB
Server Load 0.67 PHP Max Post Size 128.0 MiB`- This reply was modified 4 years ago by andyward75.