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Viewing 15 replies - 46 through 60 (of 334 total)
  • To follow up – is your Leadin popup translated into a different language other than English? We’re working on a fix for this issue if that’s the case. If not, please let me know if your merge tags are setup. I’m going to mark this ticket as resolved and if it’s still not working, just let me know and I’ll look into it more deeply for you.

    I’m going to mark this ticket as resolved because I haven’t heard back from you yet and one of the two fixes above will most likely take care of the issue. Please do let me know if it’s still not working for you and I’ll look into it more deeply.

    Hi there –

    I just wanted to give a quick update that we’re building out this feature and should have it ready to launch by the end of April. Thanks again for the idea and make sure to subscribe to our product updates to make sure you see the change: http://leadin.com/dev-updates

    Cheers,
    – Andy

    Hi Scott –

    I’m going to mark this issue as resolved because we recently started delivering your email notifications through SendGrid if you’re on Leadin Pro. The update should really help with deliverability and also save you some money by not eating into your Mandrill account. Let me know if that works for you or if you have any thoughts.

    Cheers,
    – Andy

    Hi Steve –

    I’m going to close this thread because I haven’t heard from you. If you want to shoot an email to support@leadin.com I’ll take a look for you. Thanks.

    To follow up with everyone else reading this thread, the issue here ended up being Backup Buddy not backing up the Leadin tables, so they got dropped. To fix this, all you need to do is manually recreate the tables:

    CREATE TABLE li_leads (
    lead_id int(11) unsigned NOT NULL AUTO_INCREMENT,
    lead_date timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
    hashkey varchar(16) DEFAULT NULL,
    lead_ip varchar(40) DEFAULT NULL,
    lead_source text,
    lead_email varchar(255) DEFAULT NULL,
    lead_first_name varchar(255) NOT NULL,
    lead_last_name varchar(255) NOT NULL,
    lead_status set(‘contact’,’lead’,’comment’,’subscribe’,’contacted’,’customer’) NOT NULL DEFAULT ‘contact’,
    merged_hashkeys text,
    lead_deleted int(1) NOT NULL DEFAULT ‘0’,
    blog_id int(11) unsigned NOT NULL,
    company_data mediumtext NOT NULL,
    social_data mediumtext NOT NULL,
    PRIMARY KEY (lead_id),
    KEY hashkey (hashkey)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 AUTO_INCREMENT=1;

    CREATE TABLE li_pageviews (
    pageview_id int(11) unsigned NOT NULL AUTO_INCREMENT,
    pageview_date timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
    lead_hashkey varchar(16) NOT NULL,
    pageview_title varchar(255) NOT NULL,
    pageview_url text NOT NULL,
    pageview_source text NOT NULL,
    pageview_session_start int(1) NOT NULL,
    pageview_deleted int(1) NOT NULL DEFAULT ‘0’,
    blog_id int(11) unsigned NOT NULL,
    PRIMARY KEY (pageview_id),
    KEY lead_hashkey (lead_hashkey)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 AUTO_INCREMENT=1;

    CREATE TABLE li_submissions (
    form_id int(11) unsigned NOT NULL AUTO_INCREMENT,
    form_date timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
    lead_hashkey varchar(16) NOT NULL,
    form_page_title varchar(255) NOT NULL,
    form_page_url text NOT NULL,
    form_fields text NOT NULL,
    form_selector_id mediumtext NOT NULL,
    form_selector_classes mediumtext NOT NULL,
    form_hashkey varchar(16) NOT NULL,
    form_deleted int(1) NOT NULL DEFAULT ‘0’,
    blog_id int(11) unsigned NOT NULL,
    PRIMARY KEY (form_id),
    KEY lead_hashkey (lead_hashkey)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 AUTO_INCREMENT=1;

    CREATE TABLE li_tags (
    tag_id int(11) unsigned NOT NULL AUTO_INCREMENT,
    tag_text varchar(255) NOT NULL,
    tag_slug varchar(255) NOT NULL,
    tag_form_selectors mediumtext NOT NULL,
    tag_synced_lists mediumtext NOT NULL,
    tag_order int(11) unsigned NOT NULL,
    blog_id int(11) unsigned NOT NULL,
    tag_deleted int(1) NOT NULL,
    PRIMARY KEY (tag_id)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 AUTO_INCREMENT=1;

    CREATE TABLE li_tag_relationships (
    tag_relationship_id int(11) unsigned NOT NULL AUTO_INCREMENT,
    tag_id int(11) unsigned NOT NULL,
    contact_hashkey varchar(16) NOT NULL,
    form_hashkey varchar(16) NOT NULL,
    tag_relationship_deleted int(1) unsigned NOT NULL,
    blog_id int(11) unsigned NOT NULL,
    PRIMARY KEY (tag_relationship_id)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 AUTO_INCREMENT=1;

    Hey Trenton –

    I just wanted to follow up that this should be 100% fixed in Leadin 3.1.6. I ended up writing a wrapper for the API and meticulously going through all the code to make sure that these errors won’t occur anymore. Thanks for reporting the issue and sticking with us while we continue to improve Leadin.

    Cheers,
    – Andy

    Hi there –

    I just wanted to follow up that this should be fixed in the latest version of Leadin so I’m marking this topic as resolved. Thanks so much for reporting the issue.

    Thanks for the great review. Sorry Leadin isn’t working with WP Fastest Cache. We include Javascript in the page of your site so sometimes it doesn’t show up with aggressive caching plugins. If you clear your cache though usually the problem will take care of itself. Thanks again for the awesome feedback.

    If you want to add the Leadin tracking, just drop the following lines of code in your template file, preferably in the <footer> tag. If you don’t have a footer tag, just make sure you are including them after jQuery is loaded. You’ll need to change out the parts in bold with your WordPress URL:

    <script type=’text/javascript’>
    /* <![CDATA[ */
    var li_ajax = {“ajax_url”:”http:\/\/your_domain.com\/wp-admin\/admin-ajax.php”};
    /* ]]> */
    </script>

    <script type=’text/javascript’ src=’http://your_domain.com/wp-content/plugins/leadin/assets/js/build/leadin-tracking.min.js’></script>

    Let me know if that doesn’t work for you and we’ll go from there. Cheers!

    Just a quick update that we’re moving forward with making this change in the latest major version of Leadin we’re working on, which should be live to the public by the end of April or so.

    The other major change we’re making in this next version is that we’ll store all your data in the cloud for you, which means the plugin will be faster, your data more secure and reliably backed up.

    We’re looking for beta testers for this version, so if you’re interested let me know and I’ll add you to the list.

    Thanks for letting us know about this issue and sorry about the issue. We recently did an update for our Leadin pro users that sends all your contact notification emails through an email delivery service instead of your default PHP mail server. The goal here was to increase the chances of your emails actually get through your spam filter and into your inbox. We admittedly ran into some issues with that upgrade, but have since figured them out.

    So if you’re not already on Leadin 3.1.6, do you mind upgrading and then letting me know if the notification emails still aren’t sending? Thanks!

    Hi Elianna –

    Do you mind updating to the latest version of Leadin – 3.1.6 and letting me know if this problem still persists? Thanks so much.

    Thanks for the positive vibes 🙂

    The popup should only show itself when the users scrolls 50% down the page. If it’s popping up immediately that’s probably because the page is short, so technically you’re already scrolled 50%.

    A timed popup is a great idea. In fact, it’s such a great idea that we’re already working on adding a timed-popup option along with a few other improvements. I’ll make sure to mark you down on the list of people to contact when we get that featured launched.

    Thanks for the suggestion and have a great day!

    You should be able to log into your WordPress Dashboard and navigate to Leadin → Settings, then toggle off the checkboxes for displaying the popup on Posts, Pages and Archives, leaving on the Homepage checkbox toggled on.

    If the settings don’t take effect immediately, try clearing your page cache if you are using a caching plugin. Also, you need to make sure the wp_footer() method is called in your footer.php file, and that the get_footer() method is called in each of your page templates.

    Let me know if neither of those fixes work and we’ll go from there.

Viewing 15 replies - 46 through 60 (of 334 total)