Andy Cook

Sorry about the issues… We know this is a real pain for you (and lots of other users too), so I’ll explain why it’s happening and how we’re fixing it.

So right now Leadin stores all your data in your WordPress database. This works well for less-trafficked sites or sites hosted on robust server environments, but it starts to break down when a site is hosted on a typical shared hosting environment and also receives lots of visitors. By it’s very nature Leadin is a database hog because it has to store every activity your visitors are doing. As you get more data, Leadin starts to slow down and since it’s connected to your WordPress database, it therefore slows down your entire WordPress site.

We’ve actually been working round the clock the last three months to correct this problem and I’m happy to say we solved it. We rewrote the entire backend for Leadin to start storing and serving all your data from the cloud. This mean Leadin won’t slow down you WordPress site at all, and in our early speed test it actually makes the Leadin pages load about 10x faster.

I’d love to get you onto the beta, which we’re launching today in fact, so you can keep using the plugin. There are a few constraints at the moment with the beta that I want to let you know about though first:

1. We only support connecting to MailChimp at the moment.
2. We don’t currently support multisite (we’re working on it)
3. Your existing data won’t be migrated (we’re working on that too and you’ll be able to do it later)

We’d hate to lose your as a user so let me know if you’re interested and we can work together to get you setup. Thanks for letting us know about your feedback and I’m relieved we have a way to fix it for you. Let me know what you think about the beta whenever you get a chance and hope you have a great rest of the day.

Hi Mark –

Sorry about the delay and non-response. I was able to log into your site and thanks for the access. I spent about an hour debugging and I’m still not sure what’s happening here. I’m actually on vacation this week but I promise to look at this first thing when I get back on Monday.

@markfranklin99 – I pinged you on the other thread but thought I’d post here just in case you missed that message. Do you mind creating support@leadin.com and administrative login for your site and I’ll take a closer look? Thanks!

Hi Mark –

Sorry about the issues. It looks like your Leadin plugin may have not installed itself correctly. Do you mind spinning me up an administrative WordPress dashboard login so I can take a look for you?

Thanks,
– Andy

Thanks for the bug report. I’ll get this fixed for the next version of the plugin and circle back to let you know.

Thanks for the nice review. We really appreciate it 🙂

Thanks for the candid feedback. We’re removing the popup for the review in the next version of the plugin so that should go away for you. We’re also reworking the MailChimp integration setup to make it a lot easier to push your contacts into your email service provider. That should be launched sometime in mid-May and should address most of the usability issues with hooking up those lists.

Lastly, we’re planning on adding in a few features that will help you communicate with the contacts you’re collecting in a more seamless way. We’re hoping that by allowing you to email your contacts and setup customized popup notifications Leadin will become a lot more valuable for you.

Thanks so much again for the feedback. This type of input helps us figure out where the plugin isn’t creating the most of value possible for you and please do keep it coming.

– Andy