Andy Cook
Forum Replies Created
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I took a look at this and I wasn’t able to replicate it using our Mandrill account on two servers along with my local development setup.
Do you mind forwarding one of the broken emails to andy@leadin.com so I can checkout the headers? It might be an issue with how your Mandrill account is configured. Based off your screenshot I think your Mandrill rig might have HTML emails turned off by default.
You’re nearly there. You’ll want to select a specific CSS selector attached to the form to act as the trigger event to tag the contact as a Lead.
If you already have your form selector chosen, then you should be all set and Leadin will start syncing every contact tagged as a lead to your GetResponse list moving forward.
Let me know if you run into any issues – we’re here to help.
Hmm – that’s no good and sorry for the problem!
Two questions to get us started on the journey to debugging this issue:
1. Are you running Leadin Classic or Leadin Pro?
2. Do you mind creating andy@leadin.com an administrative username and password so I can take a deeper look?
Awesome – glad you were able to get the new version. Feel free to reach out anytime with feedback or suggestions on how to improve the product – andy@leadin.com. Cheers!
Hi Scott –
So the good news is that the way to turn off the emails is pretty simple. All you need to do is to just leave the input box for “Your email” blank in Leadin -> Settings.
I’ll dig into Mandrill a bit more and try to figure out why the emails aren’t sending correctly. I’ll circle back with what I find later this week.
Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] Visitor TrackerHi All –
My team and I are discussing some ideas similar to this one in the coming week, so I’ll make sure to post back here on what we decide. For now I’m going to mark this ticket as closed.
The Ajax submissions are the most likely culprit. I’ll try to install the plugin on a test site and see if I can come up with a work around.
Hmm – that’s strange. Leadin should be automatically adding the first name and last name to your MailChimp list based off the input field labels. Do you have the first + last name fields setup using the defaults?
You should have them setup as merge tags FNAME + LNAME in your MailChimp account. You can check the merge tags by navigating to Lists -> Settings -> List fields and *|MERGE|* tags.
Do you mind taking a look at and letting me know how your lists are setup? Thanks!
The Pro version update notification should come through automatically in your WordPress plugins dashboard.
If it hasn’t yet some thing may be acting funky… You might want to try installing this plugin to force WordPress to check for updates then check if it comes through:
https://wordpress.org/plugins/force-plugin-updates-check/
If that doesn’t work, you can manually grabbing the zip file from http://leadIn.com/download and uploading it via FTP or through the WordPress interface.
Sorry for the issues! We’ve had over 400 people update so far so I’m pretty sure it’s working, but sometimes WordPress acts strangely so it’s possible it’s not on your server.
Let me know if you keep running into issue and we’ll get this fixed for you.
@placidsolace – can you post a link to your form so I can take a look at the source code? Thanks!
At first glance from looking at the source code everything should be working… I haven’t heard of VFB or VFB Pro before and we haven’t officially tested Leadin with that plugin, but I’ll take a closer look at how their plugin operates and why it might not be working with Leadin. It’s possibly that VFB Pro is submitting it’s forms with Javascript which normally messes with Leadin’s default ability to parse forms.
Thanks for your patience. We should be able to figure this out.
Hi Dan –
When we originally wrote the plugin, we were a bit of shall I say… WordPress noobies, so we didn’t append the tables with the WPDB prefix. Modifying the plugin is pretty straight forward, but retrofitting the plugin for existing installs to work correctly now would be pretty janky and likely to break. For the single site installation we’ll probably leave the prefixes the same in the short term until we figure out a better way to make the change.
We do modify the plugin prefixes for WordPress multisite’s installs to account for different databases, so the plugin should still work pretty reliably on most WordPress setups.
Let me know if there’s any other questions I can answer for you – always happy to talk tech on the plugin.
Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] Merging ContactsIf the contact comes back on two different devices we do automatically merge two profiles that fill out a form with the same email address, but right now we don’t have a way to manually merge to profiles together. It’s an interesting feature request though so I added it to our backlog and I’ll reach back out to you as we discuss it more.
@dan – There’s a setting for the subscription widget confirmation email that you can toggle off. I highlighted it in the screenshot below:
https://leadin.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-11-at-1.29.41-PM.png
You can then setup a tagged list for on the “.vex-dialogue-form” and sync it to a MailChimp list with an auto responder setup using MailChimp’s email automation. Let me know if you have any questions and I’ll help you get it setup. Here are two guides on how to setup a tagged list and how to setup MailChimp’s email automation:
http://leadin.com/setup-mailchimp-connected-list/
http://kb.mailchimp.com/automation/create-an-automation-workflowHi Kirtiman –
Leadin automatically scoops the form selectors from previously submitted forms and displays them as checkboxes in the tag editor to make it easier to setup a tagged list. The most likely cause of this is that your visitors have only filled out the .vex-dialogue-form so far.
You can add in whatever custom form selector you’d like in the input field on the page. Make sure to include the corresponding “#” or “.” for ids or classes, respectively.
Please let me know if that helps and if not, don’t hesitate to ask anymore questions.
Cheers!
