Andrei's Replies - page 26

Forum Replies Created

Viewing 15 replies - 376 through 390 (of 597 total)

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Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] Translate the contents automatically from the 2nd language to default one

Andrei
(@andrei202)

3 years, 10 months ago

Hello there,

Thanks for reaching out!

We deeply apologize for the delayed response.

There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

We recommend having content written in the same language as the default language (from TP Settings). Also, your translations will not make sense, as it’s expected to be written in the default language.

Unfortunately we do not have a solution for the time being regarding this specific issue.

Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] Image does not translate

Andrei
(@andrei202)

3 years, 10 months ago

Hello there,

Thanks for reaching out to us!

We deeply apologize for the delayed response.

There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, enable everything one by one, checking each time to see when the problem returns.

Please let us know when you find the conflict so that we can take a look and see what we can do about it.

Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] urls translatepress problem

Andrei
(@andrei202)

3 years, 10 months ago

Hello there,

Thanks for reaching out to us!

You need to exclude “product” from Gettext Translations in TranslatePress -> Settings -> Advanced -> Exclude Gettext Strings

Then, go to TranslatePress -> Settings -> Automatic Translation -> Automatically Translate Slugs and make sure this is disabled.

After this, you should be able to keep “product” as the default value for all languages.

Let me know if this solves your issue!

Best Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] more intergration with rankmath?

Andrei
(@andrei202)

3 years, 10 months ago

Hello there,

Thanks for reaching out to us!

At the moment we do not have planned in our roadmap to implement such features. If you wish I could make a feature request to our team.

However, I think this would require us to make such integrations with other SEO plugins also.

We’re glad you enjoy our plugin, please let me know if you have any further questions.

Best Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] If translatepress plugin is installed on a site with wooocomerce

Andrei
(@andrei202)

3 years, 10 months ago

I’m glad everything went smooth,

If you do encounter any other problems please feel free to open another ticket.

Best Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] HTTP/2 breaks language switchers
Andrei
(@andrei202)

3 years, 10 months ago
Hello there,

We deeply apologize for the delayed response.

There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

I will try my best to replicate this on my instance and I will get back to you if I am not succesful in doing so.

Both our language switchers get loaded from class-language-switcher.php, below you have the function:
```
public function enqueue_language_switcher_scripts( ){

    if ( isset( $this->settings['trp-ls-floater'] ) && $this->settings['trp-ls-floater'] == 'yes' ) {
        wp_enqueue_style('trp-floater-language-switcher-style', TRP_PLUGIN_URL . 'assets/css/trp-floater-language-switcher.css', array(), TRP_PLUGIN_VERSION );
    }

    wp_enqueue_style( 'trp-language-switcher-style', TRP_PLUGIN_URL . 'assets/css/trp-language-switcher.css', array(), TRP_PLUGIN_VERSION );
}
```
Let me know if you have any further questions.

Regards
Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] If translatepress plugin is installed on a site with wooocomerce

Andrei
(@andrei202)

3 years, 11 months ago

Hey there,

Thanks for reaching out to us!

I’m sorry I didn’t get to answer your question. I was away from the office and apparently none of my teammates was able to take over.

Is this issue still relevant?

Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] Only translating the front page

Andrei
(@andrei202)

3 years, 11 months ago

Hello there,

Thanks for reaching out to us!

Unfortunately, the structure that you are using is called “Almost Pretty Permalinks” (https://wordpress.org/support/article/using-permalinks/) and at the moment we don`t have support for this type of structure.

As a fix for this, try to use Pretty Permalinks and after that let me know if everything works fine.

Best Regards,

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] How to programatically redirect to an specific url with php

Andrei
(@andrei202)

3 years, 11 months ago

Hello there,

Thanks for reaching out to us!

Unfortunately this is not achievable using our plugin at the moment and we do not have support for it. The main issue is that TranslatePress does not save the language of the users.

Let me know if you have any further questions.

Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] Link is not clickable

Andrei
(@andrei202)

3 years, 11 months ago

Hey there,

Thanks for reaching out to us!

This is the way TranslatePress is inteded to work. Unfortunately you cannot make any changes through the translation editor to internal links.

Regards,

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] Formatting Changes

Andrei
(@andrei202)

3 years, 11 months ago

Hello there,

Thanks for reaching out to us!

We deeply apologize for the delayed response.

There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

You can do this using a bit of code. Go to Appearance –> Customize –> Additional CSS and add this code :

@import url(‘https://fonts.googleapis.com/css?family=Padauk&display=swap’);
body.translatepress-ro_RO{
font-family:example;
padding:example;
…
} // Use your desired font and language code

You should be able to achieve this by using the same format as the default language.

Before doing this make sure that you do not have any unnecessary white spaces in the translation of this specific word.

Let me know if you have any further questions.

Regards

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] All texts cannot be translatable

Andrei
(@andrei202)

3 years, 11 months ago

Greetings,

Thanks for reaching out!

Usually when there are certain strings that do not get detected by our plugin you can try wrapping that specific content using a translation block.

<div class=”translation-block”>
Translate everything <div>inside</div>
</div>

Another option would be to make use of the conditional shortcode.

For the time being we do not have any other work around for string that do not get detected.

Regards,

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] Correcting the original strings

Andrei
(@andrei202)

3 years, 11 months ago

Hey there,

Unfortunately this is not possible with our product.

TranslatePress requires all the content of the website to be written in the default language that you have chosen.

We do not make any changes whatsoever to the default version of a website. TP only detects your strings so you can translate them later in the Translation Editor.

This is currently a recurring issue with some of our clients so I will be making a feature request for this, however I can’t give you an exact ETA because there are other features that require more attention.

Regards,

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] TranslatePress with MailPoet

Andrei
(@andrei202)

3 years, 11 months ago

Hello there,

Thanks for reaching out to us!

In order to translate an email that you customize in the WordPress admin you can use the Conditional Shortcode https://translatepress.com/docs/translation-shortcode/

You wrap the content for every language using the right shortcode and only the correct part will be emailed to the user. Try using this for those specific links and let me know if it works.

We are not fully sure why you encountered this using TP but if you give me the steps you followed to encounter this I would be more than happy to replicate it on my instance.

Looking forward to your reply!

Forum: Plugins
In reply to: [TranslatePress - Translate Multilingual sites with AI Translation] Changes on Mini-cart and Cart

Andrei
(@andrei202)

3 years, 11 months ago

Hello there,

Thanks for reaching out to us!

We detect individual strings, meaning, without it, you’ll have to translate all the variations instead of translating just the title once and each variation each time.

You can use this code to remove the <span> tag:

add_filter( ‘woocommerce_product_variation_title’, ‘filter_product_variation_title_callback’, 10, 4 );
function filter_product_variation_title_callback( $variation_title, $product, $title_base, $title_suffix ) {

$title_base = strip_tags($variation_title);

return $title_base;
}

You can remove the filter without worrying anything will break.

Let me know if you need further help!

Regards

Viewing 15 replies - 376 through 390 (of 597 total)

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