Image does not translate

  • Resolved toudou

    (@toudou)


    3 years, 9 months ago

    Hi!

    I am trying to translate my images together with the rest of my webpage from Dutch to English. However, when I publish the website, the translation doesn’t appear, whereas in the back office it seems to be working. Can anybody help me with this?

    Thanks in advance!

    Best,

    Sanne

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Andrei

    (@andrei202)

    3 years, 9 months ago

    Hello there,

    Thanks for reaching out to us!

    We deeply apologize for the delayed response.

    There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Regards

Viewing 1 replies (of 1 total)

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