Andrei
Forum Replies Created
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Hey there,
Thanks for reaching out to us!
We do understand your concern!
This is currently a problem that our team is tracking but didn’t get the chance of solving it.
I will let you know as soon as there is any changes in this matter.
Best Regards
Hello there,
We deeply apologize for the delayed response.
There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.
Unfortunately for the time being we do not have any faster way implemented for doin this but we are working on a feature that will greatly improve the time required to achieve this.
Right now the best approach is to visit all those product pages using the Visual Editor, such that the slugs will be updated in all languages at once.
Thank you for understanding.
Kind Regards
Hey there,
Thank you very much for your honest opinion.
We are very grateful for the given remarks and we will make sure to take them into consideration!
Hello there,
Thank you for reaching out to us!
Maybe these specific strings that you mentioned already do have a translation.
Please make sure that you delete existing translations for this name and let me know if you still encouter this afterwards.
Regards
Hello there,
Thanks for reaching out to us!
We are currently aware of this issue and our team is working on it!
I will let you know as soon as there is any improvement on this matter!
You are right about the translation block work around but this is currently the easiest way you can avoid this.
Best Regards!
Due to the fact more than 5 days have passed since you received instructions about the opened topic, and you did not return with an update, we will mark this ticket as successfully resolved.
If you have other questions regarding TranslatePress, we recommend you create another ticket.Hey there,
Thanks for reaching out to us!
The way TP works right now it detects every char available on your website and parses them. We did run a few tests of our own but sometimes you might encounter issues with your database for lage websites.
About your first 2 cases, this should not be happening, please open a ticket here so we can have a better look at this: https://translatepress.com/support/ask-a-presale-question/
Best Regards,
Hey there,
After further investigations I noticed that there is an issue with the way you are listing your real estates.
Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):
*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.
Please let us know when you find the conflict so that we can take a look and see what we can do about it.
Regards
Hello there,
Thanks for reaching out to us!
Can you please test this in an incognito browser window or clearing your browser cache.
If you have any browser caching enabled via a plugin or from your hosting, try to disable it temporarily. Redirects can be cached by your browser if your server sends certain headers to your browser.
Best Regards
Hey there,
Thanks for reaching out to us!
Please make sure that you have turned off Force language in custom links.
If this option is off and you still encounter this please get back to me.
Best Regards,
Hello there,
Thanks for reaching out to us!
I did check the hreflangs on those specific pages but they seem to be set in order for both of your languages. Please do check them out and let me know if you find any irregularities.
I’ve also searched for your website and I received the English version of the website. Which should be correct.
Please check the index of your website using https://search.google.com/search-console/welcome Google Search Console. It will give you a clear report as to whether something is not indexed correctly, not a 3’rd party.
Unfortunately we can’t debug search indexing issues as Google only offers that information to site-owners.
I’m not excluding a conflict with our plugin, just saying you need Google Search Console active to properly identify the issues regarding crawling certain URL. There is even a URL checker so you can test if there are problems with a particular URL: https://support.google.com/webmasters/answer/9012289?hl=en
Finally, you might want to enable the x-default hreflang from TranslatePress -> Settings -> Advanced Settings -> Enable the hreflang x-default tag for language:
This signals Google that if a language is not present in your website, it will serve that x-default language to those users.
Best Regards,
Hey there,
I’m sorry for the long waiting time you encountered.
As this seems to need further investigation my suggestion would be to create a ticket at:
https://translatepress.com/support/ask-a-presale-question/P.S — Please mention this link so me or my colleagues will know what we already tried and didn’t work.
Kind regards,
We’re glad everything worked out in the end.
Feel free to open another thread if you encounter any other issues.
Best Regards
Greetings,
Please feel free open a ticket here: https://translatepress.com/support/ask-a-presale-question/ mentioning this conversation so we can further investigate this issue.
Regards
Hello there,
Thank you for reaching out to us!
The implementation that you shared should be working, would you mind sending me a couple of screenshots with this and the result?
Looking forward to your reply.
Regards