Alaskan
Forum Replies Created
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I’m trying to figure out the exact same thing, and I can’t follow nicks’ last post, either. Did you have any luck, Roger?
I hate to break it to you, but your plugin is not fixed. I was using the current version (0.30.1) and those very major issues still exist.
I count 11 questions on your forum that have been ignored. If the “issues have been solved” then why haven’t you told anyone…..or fixed the plugin?
Again, I wanted to buy from you, but seeing how you handle support requests changed my mind. If you don’t want to offer free support, that’s perfectly fine….so don’t host a forum offering free support!
FWIW, My issues are the same as all the unanswered questions….the messages posted by the admin don’t save, and the form is insecure because it overwrites user information in the database simply by entering an email address that’s already registered. These two things make the plugin basically useless.
No need to answer me now, though, because I uninstalled it. I bought the “WordPress Email Ticket Support Plugin” from dtbaker. So far, so good.
I’m not looking for anything free, Anders, but thanks for the offensive name-calling.
I’m willing to pay, in fact, I want to pay. The reason I’m not buying from this company is because they put up a forum offering free support for their free plugin….and then promoted that forum here.
I visit the forum and what do I find? At least a dozen questions over the last several months with no replies. Zip. Ziltch. Nada.
Why, exactly, did they ask people to visit a “support” forum if they intended to ignore it? They had no interest in helping people — they just wanted free beta testers.
Same exact problem here. (Using WP 3.2)
Here’s my feedback, but I don’t think you’re going to like it: answer the questions on your forum!
I considered buying some of your “pro” products until I checked out your forum. I won’t buy anything from a company that sets up a forum and totally ignores it. It seems like you set up a place to send people asking for support just so they’ll just leave you alone. It’s worse than robotic voice mail black holes!
Forum: Plugins
In reply to: [Constant Contact for WordPress] White list a domain for ModSecurityI get the same error message and my host, GoDaddy, hasn’t a clue how to “whitelist for ModSecurity.”
Same problem here. Any update on a fix?