Airwallex

Hi @mikeyb70,

Thanks for giving us an opportunity to be your payment provider. Would love to understand your pain points so we can improve the process and keen on helping you enable the best shopper experience.

Here are some useful links:
Installation Guide
Support Channel
Feel free to reach out to woocommerce-comms@airwallex.com so we can collect more detailed feedback

Thanks,
Airwallex

Hi Jenny,

Thanks for your message, do you have a staging site we can use to test and check?

Thanks,

Airwallex Support Team

Hi @river0505,

Thanks for raising this issue to us. We have checked our records and this seems to have been resolved offline.

Thanks,

The Airwallex Team

Hi all,

We are pleased to announced we have added support for HPOS in our latest version, version 1.4.0. Thanks again for the patience and support.

Thanks,

The Airwallex Team

• This reply was modified 2 years, 5 months ago by Airwallex.

Hi @kriss87123,

Thanks for your feedback and support. We want to assure you that we take customer feedback very seriously and are always looking for ways to improve how we can serve you better. We are taking steps to ensure we have a process so that we will review customer feedback and questions promptly, so stay tuned for that!

Thanks,

The Airwallex Team

Hi @treycastelo24

Thanks for sharing the feedback. We suggest that you try following the instructions here to see if it helps with your issue.

Thanks,

The Airwallex Team

Hi @kriss87123.

Sincere apologies from the team for not checking and replying promptly to threads in this forum. We are working on a process so that we can serve you better and will inform everyone of that in a pinned message soon.

Regarding the questions on HPOS, we will reply on that thread directly to keep things clear.

Thanks,
The Airwallex Team