Andrea Grillo
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Filter does not display productsHi @goldatlas if I understand fine you are using the FREE version and works fine, right? If yes, you can choose the commercial one without problems and you don’t lost anything.
If you need more information about that please contact us on our website, we are happy to help you 🙂 thanks.Hi @designsonline I need only an url where I can see the issue.
Could you share it here? Or prefer to not share it? f not, try to disable all plugins and use only WooCommerce and YITH Ajax Product Filter and look if works. If yes, enable the plugin one by one to find the cause of the issue. If not, try with the default theme or storefront theme.
Forum: Plugins
In reply to: [YITH WooCommerce Compare] BorderHi there,
could you share with me an url where I can see this border, please?
Forum: Plugins
In reply to: [YITH WooCommerce Product Bundles] Deducts 1kr from total priceHi there,
I’m sorry about that but the important things is that you find the cause of the issue.
I hope you have a nice day
Andrea GrilloForum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] CPU Seconds spike (again)Hi there,
I’m sorry but unfortunately this screenshot can’t help us to understand the cause of the performance issues.
We need more details about that, something that could be analyzing to understand the cause of the issue. Slow or duplicated query and something like this.
In example, a good tool is NewRelic. You should be use it on your website and when the issue occurs make an export and share the information with us.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Weird RefreshHi,
the product list are loaded correctly but are set to not visible and this is cause by the animation that you have on this page. Probably isn’t only the lazy load, you should try to remove all page effect on load in order to solve it.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Subcategories not displaying in shopHi there,
I don’t understand if the problem persist ONLY with WooCommerce and YITH WooCommerce Ajax Product Filter or not. In this case you can enable it one by one to discover which plugin, in combination with the YITH one, cause the problem.
Hi there,
thanks for contacting us. Inside a preset, different filters works in AND.
The OR settings is related inside the same filters. I see that you have 3 filters inside the preset, this 3 filters works in AND but the filter item inside it works in orHi there,
I’m Sorry but the horizontal filter is only available on the commercial version. I advice to visit our website in order to get more details about that.
Forum: Plugins
In reply to: [YITH WooCommerce Product Bundles] Deducts 1kr from total priceHi there,
could you share to me a screenshot, please? I have tested it and works fine, like you can see here
The price is correct because the bundle cost 425dkk + 99dkk (shipping) = 524dkk
Hi there,
I need an url to test this issue, is possible to share one with me, please?
Let me know.Forum: Plugins
In reply to: [YITH WooCommerce Compare] Subcategories not displaying in shopHi again, I see you open a similar topic here: Subcategories not displaying in shop
I set this topic to resolved, we continue it in the correct plugin forum.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Subcategories not displaying in shopHi @hopefulness
thanks for reporting about that. Unfortunately, I have tested it but works fine on my side.
Could you test it with Twenty Twenty-One theme or storefront theme? Let me know if works.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Dynamic range of price filter sliderHi there,
thanks for contacting us. I’m sorry but it’s not possible with this version of the plugin, you can doing that with the commercial version.
If you need more details about that, contact us on yithemes.com website.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] CPU Seconds spike (again)Hi there,
we are working on a new version of this plugin. This new version include a new way to manage the filters and with this new method we’ll increase the performance. Could you share to me a screenshot of something similar where I can see this performance issues.