WilloftheD
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Remove month separatorHi @robx1971,
The CSS does work, here’s a screen recording: https://share.getcloudapp.com/Bluz1mRe
Could you try inserting the custom CSS to Appearances → Customize → Additional CSS.
.tribe-events .tribe-events-calendar-list__month-separator { display: none !important; }Let me know if that does the trick for you.
Best,
AbzHi @katzw,
Thanks for taking the time to leave a review here. Sorry to hear about this and apologies for the inconvenience.
I saw your ticket on our helpdesk for premium users. I’d be keen to continue the conversation there and help you figure this one out.
Best,
AbzForum: Plugins
In reply to: [Event Tickets and Registration] event calendar events going to blank pageHi @ebaker8571, by any chance you are using a third-party plugin for caching? or server-side like Cloudflare? If so kindly try clearing them and see if that helps.
I was able to load the calendar correctly from your website
/calendar. See the screen recording here: https://share.getcloudapp.com/wbuL0lmXLet us know how it goes.
Best,
AbzHi everyone,
Really sorry to hear about this. We are now working on a fix, and we’d keep everyone updated regarding this issue. Rolling back to the previous version of both plugins is the only workaround, for now.
Appreciate your patience here.
Hang in there.
Abz
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Internal Bug Ticket Reference:
ET-1771Forum: Plugins
In reply to: [The Events Calendar] Can’t submit a support ticketHi @plainrane, really sorry to hear about this. We received a couple of users having the same issue. Good to know that you were able to submit via the support form. The details you shared are really helpful. Since you’re a premium user, we’d keep you posted on the submitted thread, this is for us to follow WordPress Forum Guidelines.
Appreciate your patience and for bringing this to our attention.
Hang in there,
AbzForum: Plugins
In reply to: [The Events Calendar] Events Calendar update 6.1.1 has hidden all my pagesHi @revcoincidence, no worries, glad that it is now working on your end.
Have a great weekend ahead.
Abz
Forum: Plugins
In reply to: [The Events Calendar] FATAL error -STILL- exists in 6.1.1Hi @redcapscorner, thanks for bringing this to our attention. This could also be related, and we’re also investigating this. I have another user who shared the same issue regarding
file_get_contents.Could you also share the information asked in my previous response? Thank you so much. Looking forward to you response.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] FATAL error -STILL- exists in 6.1.1Hi @tvalleau @daivernon, really sorry to hear about this. Letting you know that this is our highest priority at the moment, and we appreciate you working with us regarding this issue.
A couple more information I would need here, versions of the following:
- PHP
- WordPress
- Theme and Version
Lastly, by any chance, were you able to do the testing for conflicts? Is there any third-party plugins that might have caused any issues? Please kindly include and share it with us, including its version.
Please do not share any credentials, as always this is for us to follow the WordPress Forum Guidelines.
Appreciate your patience, and looking forward to your response, this would definitely help us further.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Conflict with WP GO MapsHi everyone, apologies bug ticket TEC-4810 regarding WP Go Maps fixes, is still in the works and has not been included in our recent release. We’d keep everyone posted as soon as we release the fix.
Again, apologies, and appreciate your patience.
Have a great week.
Best,
Abz
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Internal Bug Ticket Reference:
TEC-4810Forum: Plugins
In reply to: [The Events Calendar] Potential WP Go Maps conflictHi everyone, apologies bug ticket TEC-4810 regarding WP Go Maps fixes, is still in the works and has not been included in our recent release. We’d keep everyone posted as soon as we release the fix.
Again, apologies, and appreciate your patience.
Have a great week.
Best,
Abz
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Internal Bug Ticket Reference:
TEC-4810Hi @kzeni, no worries. Appreciate you bringing this to our attention.
We’ve released a fix for the fatal error for TEC 6.1.0 → 6.1.0.2 here:
https://theeventscalendar.com/release-notes/the-events-calendar/the-events-calendar-6-1-0-2/As always, to be safe we recommend testing on the staging site first. Please let us know if the error persists.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Change Widget Link ColorHi @ba95472, you can try something like ⬇️
.tribe-events-widget-events-list__view-more-link:hover { color: purple !important; }You can replace the color of your choice. Let me know if that does the trick.
Best,
AbzForum: Reviews
In reply to: [The Events Calendar] Excellent supportHi @catalinoprea99,
We appreciate your positive feedback and thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a great experience with our support.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] ical export doesn’t work if there are no eventsHi @javiertilburg, I was able to replicate the issue of having no upcoming events on my test site. The subscribe button or links disappears, but it doesn’t show any warnings or errors.
This looks like a bug in our plugin, minus the warning. I already created an internal bug ticket (BTRIA-1876) for this and added your case. Thanks for all the details. I will pass it along to our devs. I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.
Also, regarding the feature to subscribe to an empty calendar, we do not have a function available to accomplish this. I encourage and recommend you to add it as a feature request at this link: https://evnt.is/ideas. This would help us track users needing this feature.
If you do have other concerns or issues you need help with, please create another ticket, as it helps us track different issues.
Again, thank you for your patience. Hang in there.
Best,
Abz
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Internal Bug Ticket Reference:
BTRIA-1876Forum: Plugins
In reply to: [The Events Calendar] ical export doesn’t work if there are no eventsHi @javiertilburg,
Thank you for getting in touch. I am unable to reproduce the issue on my end. Can you please share a direct link to the page where you encounter this? On my end, the iCal button still shows, however, can’t export anything since it is empty.
Additionally, I would reach out to our team if it is possible subscribing to a calendar without any upcoming events. Get back to you as soon as I hear from them.
I will be glad to help you out.
Hang in there,
Abz