WilloftheD
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Conflict with Divi ThemeHi everyone, this is a known issue regarding the layout issues. The good news is that we’d be releasing a fix this week.
For now, you could downgrade to v6.0.5 as a workaround.
Hang in there,
Abz—
Bug Ticket Reference: TEC-4623Forum: Plugins
In reply to: [The Events Calendar] Bug: Update button not working on TEC events!Hi everyone. Sorry to hear about this. This is a known issue, and we’re now working on a fix for this one. I already added your case to the bug ticket, and we’d notify you on this thread if there are any updates.
For now, you could downgrade to v6.0.3 or use Chrome for the Admin Dashboard.
Also, @jupiter1955 is right about this. Thanks for providing more context.
Hang in there,
Abz
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Bug Ticket Reference: TEC-4596Forum: Plugins
In reply to: [The Events Calendar] Events cannot modifiedHi everyone. Sorry to hear about this. This is a known issue, and we’re now working on a fix for this one. I already added your case to the bug ticket, and we’d notify you on this thread if there are any updates.
For now, you could downgrade to v6.0.3 or use Chrome for the Admin Dashboard.
Hang in there,
Abz
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Bug Ticket Reference: TEC-4596Hi everyone, we’ve released a fix v6.0.6.1, see if that fixes the issue on your end. Please do flush permalinks after updating the plugin.
Please let me know how it goes.
Forum: Plugins
In reply to: [The Events Calendar] can’t edit event with plugin version 6.0.5Hi @emtv, sorry to hear about this. We’re working on a fix for this one.
Please do use the last working version for you, for now. We’d be notifying you on this thread if there are updates regarding this bug ticket.
Hang in there,
AbzForum: Plugins
In reply to: [The Events Calendar] Error related to found_posts_query filter usageHi @sdunhamsc, I appreciate you sharing and providing more details here.
You’re correct that the
Custom_Tables_Query::filter_found_posts_querymethod/function takes two arguments and has a signature
public function filter_found_posts_query( $found_posts_query, $query ). However, I am curious if there is another plugin that’s calling the same filter and might not be passing the required arguments.By any chance, can you provide the entire/full stack trace of the error here? This is for us to pinpoint where the issue is coming from.
Appreciate you bringing this to our attention. Looking forward to hearing from you.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] can’t edit event with plugin version 6.0.5Hi @jupiter1955, apologies for the inconvenience here. We were able to pinpoint that specific browser shows Javascript Errors within the Venue Section, in the admin dashboard, not allowing to update the Events. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.
I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.
For now, as a workaround, you could do the following:
- Use Chrome Browser only for Admin Dashboard
- Or, Downgrade to version 6.0.2 or 6.0.3 Accessing and Installing Older Plugin Versions
Best,
Abz
________________________Internal Bug Ticket Reference:
TEC-4596Forum: Plugins
In reply to: [The Events Calendar] No Results found when clicking an Event in CalendarHi @annoy, sorry to hear about this. It seems to be intermittent.
Could you try flushing permalinks and see if that makes a difference? https://theeventscalendar.com/knowledgebase/k/fixing-http-404-errors/#flush-permalinks
Let me know how it goes.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] fatal error in logsHi @shawfactor, I suspect that the plugin was not installed properly. Could you try re-installing and see if that makes a difference?
Also, for me to understand and learn more about your setup, could you provide the following version of the following?
- PHP
- WordPress
- The Events Calendar
- Theme and Version
Looking forward to hearing from you.
Best,
AbzHi @dbacksbst, this was a previous bug on our plugin. The good news is that we released a fix for this on our latest release v.6.0.6. Could you try updating it and see if that fixes the issue?
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.
Also, since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Error Subscribing to Events with Google CalendarHi @allisonwoaddesigns, perhaps it has the wrong URL. Could you share the direct URL to the page you’re having issues with? I’d like to check and help you with this one.
Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.
Looking forward to helping you with this one.
Best,
AbzHi @wordy7499, yikes! Thanks for sharing the workaround here in regards to updating Firefox. By any chance, could you confirm that it is now working on your end? This would definitely help other users having this issue.
Also, please note that we partially support PHP8 for now. https://theeventscalendar.com/knowledgebase/k/php-8-support/
Let me know how it goes.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Error 404 on events category page with multilanguageHi @luisaand, sorry to hear about this.
Could you share the direct URL to the page you’re having issues with? I’d like to check and help you with this one.
Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.
Looking forward to helping you with this one.
Best,
AbzForum: Plugins
In reply to: [The Events Calendar] Export only a single eventHi @bkiehle, this is a bug on our previous version. The good news is that we’ve released 6.0.6 version, which should fix that.
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.
Best,
AbzHi @joshikeyur, since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.
One of my colleagues will be with you shortly. We look forward to helping you out with this one.
Hang in there,
Abz