abwaita a11n

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.

If you have further questions, please feel free to open a new topic.

Thanks.

Hi @wshou,

When a variable product is sold, its quantity decreases. But the total quantity of this item in stock (parent item) does not decrease.

For variable products, you can manage stock either on product level (parent) or variation level.

If you enable stock management on the variation level, then the product stock is ignored. Sales will lead to a reduction in the variation stock but not on the parent stock.

Is there a way to reduce the global stock of a product when a variation is sold?

If you’d like to manage stock at the product level, I would suggest that you disable stock management at the variation level.

For reference, here’s a documentation section on inventory management in variable products – https://docs.woocommerce.com/document/variable-product/#inventory-management.

Hope this helps.
Thanks.

Hi @davidisenoi,

I would recommend that you first check whether you’re using a plugin/code to automatically change orders to the completed status.

If you’re not using such a plugin or code, there’s potentially a plugin/theme conflict that’s causing an erroneous order status change. In this case, you’ll want to do a conflict test to see if you can identify the culprit. Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know how it goes.
Thanks.

Hi @edwardian57,

Using Woocommerce Gravity Form Product Add-on can’t seem to track inventory. I set up a product page and include three products in the form where I also capture pickup date and time information using the product add-on. The problem is I can’t manage inventory, if someone orders more than I have to sell how do I let them know?

As this touches on our Gravity Forms Product Add-ons extension, kindly reach us via a ticket – https://woocommerce.com/my-account/create-a-ticket/?form=ticket.

If I separate the products to their own product page, I can manage inventory and can use the Checkout Editor and create custom fields to capture the date using datepicker and check boxes for the time of day but can I limit the days of the week to Wednesdays only for picking up the product?

We have a plugin tailored for this specific functionality: the Local Pickup Plus extension.
You can read more about it’s features like setting up pickup dates in the documentation, but feel free to also create a presales ticket if you have any questions about it.

Hope this helps.
Thanks.

Hi @natgo,

Thanks for reporting the issue, we’d like to look closely into it.

As we’re not able to assist with paid extensions on the forums, kindly create a support ticket with us here – https://woocommerce.com/my-account/create-a-ticket/?form=ticket.

Be sure to include a link to this thread in your ticket.

We’ll be able to assist you further from there.
Thanks.

Hi @kristinubute,

Normally, the display aspect of these images is controlled by the theme that you’re using.

If in the Customizer → WooCommerce → Product Images you’re able to set the image sizes to 201×210 px but this is not happening on the front end, I’d suggest that you get in touch with the theme author for a closer check.

We could also try checking if you share with us a link to the site, but your theme author is best placed to offer direct assistance here.

Thanks.

Hi @mardiaben1,

You can force it to be black by adding the following CSS in your Customizer → Additional CSS box:

.et_pb_wc_add_to_cart_0 .button {
    opacity: 1 !important;
}

Alternatively, you can make a default variation on your product page. That way, the add to cart button will be enabled/clickable as long as that default variation is in stock.

Here’s how to set a default variation – https://docs.woocommerce.com/document/variable-product/#setting-defaults.

Hope this helps.
Thanks.

Hi @bashiryousufy,

If the store notice checkbox is automatically getting unchecked, I’d suspect that there’s a conflict going on between WooCommerce and one of the tools (theme/plugins) that you have.

Could you try setting up the notice again while doing a conflict test to see if you can find the tool causing the issue? Here’s the conflict test guide.

* If the above does not yield a culprit, please share with us your System Status from WooCommerce → Status.

Thanks.