Deactivate Order when subscribing

  • Resolved ekalem02

    (@ekalem02)


    4 years, 7 months ago

    Hey WooCommerce Community/Team,

    on my website I am using the subscription extension. The problem is, it “crashes” with the core plugin. When someone buys a subscription, it is also marked as a normal order. But the customer isnt ordering something. Still (for example) in the Conformation Mail, it shows the order and the subscription details. But I only want the subscription. Is there a way to “deactivate” the orders?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 7 months ago

    Hi @ekalem02,

    If you’re using our Subscriptions extension, we’ll be glad to assist you further, though not here on the forums.

    Please create a support ticket at WooCommerce.com > My Account > Support. You may need to login to your WooCommerce account before you can access that page.

    We will be able to help you further there.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 7 months ago

    Hi,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to create a ticket with us.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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