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Hi,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to create a ticket with us.

If you have further questions, please feel free to open a new topic.

Thanks.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

If you have further questions, please feel free to open a new topic.

Thanks.

Thanks for getting back.

I’ve even disabled all of my plugins and swtiched theme

Just to follow up on this:

* When you were doing the conflict test, do you mean that after you switched to a default WP theme (Twenty Twenty-One) with all plugins disabled apart from WooCommerce, the error still showed?

* Is it possible to share a screenshot of the error when you only have Twenty Twenty-One and WooCommerce running?
* Also, is there a way we can reproduce it on your site?

Thanks.

Hi @justvimbing,

As this touches on 2Checkout, you’ll want to get direct assistance from the plugin authors to see where the issue lies. Here’s the plugin’s support forum – https://wordpress.org/support/plugin/woocommerce-2checkout-payment/.

* I’ve also found a setup guide on the plugin page, it might help you cross-reference whether you’ve set up everything correctly in the meantime – https://najeebmedia.com/blog/woocommerce-2checkout-payment-gateway-setup-guide/.

Hope this leads to a resolution.
Thanks.

Hi @angeldavo,

It seems that, even though you’ve updated the database, the notice has not been set to “actioned” thus it keeps showing.

You can set it to actioned manually in the database.

**Important Note**: This will require some DB knowledge so as not to mess anything. Thus, if you’re not comfortable doing it by yourself, I strongly advise getting assistance from a developer. Also, be sure to take a backup of your database before carrying this out, UpdraftPlus might come in handy for this.

Here are the steps to follow:
1. Access your database. You can use plugins like WP PHPMyAdmin for easier access straight from WP-Admin.
2. Locate the wc_admin_notes table.
3. Look for the wc-update-db-reminder row and edit its status to actioned.

For illustration purposes:

Link to image: https://snipboard.io/SaKGNm.jpg

Let us know how it goes.
Thanks.

Hi @elfedw,

There could be a conflict or server resources issue causing the import not to run successfully.

If possible, could you disable all plugins apart from WooCommerce and change to a default WP theme like Twenty Twenty-One then try importing while on this basic setup?

* You may first try doing this on a test/staging site. If you don’t have one already, your hosting company might offer one as part of your package. Alternatively, you can use a free plugin like https://wordpress.org/plugins/wp-staging/

If the import still faces issues while on the above configuration, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

Thanks.

Hi @amesmaili,

because the example of pant is a simple one which is not my case. i have multiple variation.

Thanks for the explanation.

Checking the code referenced by @maykato, I see that it is for variations. You could give it a try and see if it works for you.

i wonder how the is no plugin to cover this.

I’ve searched around and found a third-party plugin that advertises this functionality – https://pluginrepublic.com/wordpress-plugins/woocommerce-better-variations/.

If you have questions about the plugin, kindly contact the plugin authors on the plugin’s support page.

Hope this helps.
Thanks.